Customer Service Representative

2 weeks ago

Vaughan, Canada Robert Half Full time
Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for work in Vaughan, Ontario and can work a permanent position, this could be the Customer Service Representative opportunity for you

Your responsibilities in this role

- Receive and send written business correspondence

- Offer friendly, accurate customer service in a timely fashion

- Be a part of business development by by actively cross-selling and referring customers

- Handle incoming telephone calls
- Excellent verbal and written communication skills

- No stranger to performing extensive research to resolve complex customer inquiries

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly

- Excellent problem solving skills in Microsoft Office applications

- Command of Call Center Customer Service

- Experience with Microsoft Word

- Customer service experience desired

- Microsoft Excel experience

- Resolve Customer Service experience

- Excellent customer service and office administrative skills

- Demonstrated ability to interact effectively with internal and external partners and clients/customers

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Upbeat, positive attitude and an approach to work rooted in professionalism

- Excellent computer skills

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2024 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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