Clinical Administrator

7 days ago


Victoria, Canada The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen within Endocrine Surgery for an enthusiastic and hard-working experienced clinical administrator based at the RVI.

The successful applicant will have good knowledge of administrative skills, a confident telephone manner, good IT skills, attention to detail, excellent organisational skills, have the ability to use your own initiative and have previous experience of working in a fast paced office environment. Evidence of a good general education, and a positive proactive attitude is essential. Previous experience of working in the NHS or within healthcare is desirable.

You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.

The role will be challenging and very busy and you will be expected to work on your own initiative to organise and prioritise your own workload. This will require you to be flexible and adaptable to meet the changing needs of the service.

Interview date: 16 July 2024 37 hours 30 minutes /week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

Editing clinics Scheduling patients for surgery Chasing investigations Making appointments and any other office duties Will provide a comprehensive administrative and clerical services to the Clinical staff and wider multi-disciplinary team.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS method of payment is a salary deduction from your first months pay.

Person Specification

Qualifications & Education

Essential

Level 3 qualification in administration or equivalent/relevant experience in administrative role(s) English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2) Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

Experience of secretarial/administrative procedures

Desirable

NHS Administration/Secretarial experience Knowledge of medical terminology

Skills & Abilities

Essential

IT Skills to include MS Office software packages Microsoft Word, Excel, Outlook and PowerPoint Advanced keyboard skills including a high standard of word processing skills Excellent communication skills

Desirable

Working Knowledge of NHS Systems eRecord, System One
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