Client Service Coordinator

2 weeks ago

Edmonton, Canada Bayshore HealthCare Full time

Job Description

Make “being the difference” your Career. .
Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments.

If your calling is to be the “difference” by providing outstanding customer service, than a Career with Bayshore is the Perfect Fit for YOU

We value our Bayshore employees with:
• Rewarding Careers
• Highest industry wages for the critical work you do
• Company sponsored Benefits (health and dental) for you and your family
• Paid orientation and paid training
• Efficient work schedules
• Opportunities to grow in your career
• Easy Access to managers who listen and support the important work you do

Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments.

If your calling is to be the “difference” by providing outstanding customer service, than a Career with Bayshore is the Perfect Fit for YOU

We value our Bayshore employees with:
• Rewarding Careers
• Highest industry wages for the critical work you do
• Company sponsored Benefits (health and dental) for you and your family
• Paid orientation and paid training
• Efficient work schedules
• Opportunities to grow in your career
• Easy Access to managers who listen and support the important work you do

DUTIES AND RESPONSIBILITIES
 Handle and document prospective client inquiries regarding requests for care and service
 Assess client service needs in consultation with the Supervisors; schedule licensed and 
unlicensed employees for care and service assignments such that there is an appropriate 
match between the client’s needs and the qualifications, skills and abilities of Field 
employees; promote consistency of caregiver assignments and coordination of services. 
 Reports and Collaborates with other Case Managers, funder or government program as 
required.
 Notify clients and Field employees regarding initial and ongoing schedules.
 Complete data entry and maintain accurate current scheduling documentation.
 Assist with training and mentoring of new staff.
 Assist with the supervision, recruitment and orientation of Field employees as requested .
 Participate in client satisfaction initiatives. 
 Handle and document client concerns and complaints in a timely manner and as appropriate, 
notify the Supervisors; maintain appropriate documentation.
 Market and promote Bayshore Home Health in keeping with the individual Branch Office 
Sales and Marketing Plan.
 Participate in ongoing internal and/or external continuing education activities.
 Adhere to Bayshore Policies and Procedures.
 Participate in quality activities and continuous improvement initiatives in keeping with the 
company's Quality Management System.
 Participates in proactive Health & Safety activities while performing all duties. Is responsible 
to notify immediate Supervisor of any Health & Safety risks or concerns.
 Maintains confidentiality of client and corporate information and discusses same only with 
appropriate Bayshore personnel.
 Complete other tasks as requested 

Job Qualification

Education
Minimum - Secondary School Diploma along with completion of a related coursed such as Medical Terminology is preferred.

Experience
A minimum of two years related customer service experience, preferably in healthcare.

Other Skills and Abilities
Exceptional communication and interpersonal skills are required. Ability to work effectively independently and as part of a team. Demonstrated competency in keyboarding and
Windows scheduling software. Ability to operate all standard office equipment; proficiency in written and spoken English as well as French in Branch Offices that provide service to French speaking clients.

As Canada’s largest and best homecare company, join us as we continue our 50+ year tradition of supporting our Administrative staff to make “being the difference” a Career

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis. 

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.” 

Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada WCB Alberta Full time

    Careers - WCB Alberta Job Title: Client Services Coordinator **Job Type**: Temporary Long Term (Fixed Term) / Full time Job Location: Edmonton, Alberta Client Services Coordinator Millard Health Edmonton, Alberta Temporary, Long-Term - Do you _ - aim to be a part of a team that helps injured people get better and get back to life?_ - want a hybrid...

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada Workers' Compensation Board- Alberta Full time

    **Job Title**: Client Services Coordinator **Job Type**: Temporary Long Term (Fixed Term) / Full time **Job Location**: Edmonton, Alberta Client Services Coordinator Millard Health Edmonton, Alberta Temporary, Long-Term Do you aim to be a part of a team that helps injured people get better and get back to life? want a hybrid role that offers the...

  • Client Services Coordinator

    7 days ago

    Edmonton, Canada Enhance Health Full time

    Client Services Coordinator Enhance Health is a medical concierge practice founded on the principle of preventative care. Our care is customized to each individual based on their needs and goals. We maintain the highest standards of medicine and follow guidelines and protocols from world healthcare leaders such as Mayo Clinic and John Hopkins. Enhance...

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada Lifemark Health Group Full time

    **Client Services Coordinator - Edmonton, AB (Full time)** - Medical Office or Legal Assistant training is an asset._ As a Client Services Coordinator you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking...

  • Client Services Coordinator

    1 week ago

    Edmonton, Canada The ALS Society of Alberta Full time

    Client Services CoordinatorThe ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to the...

  • Client Services Coordinator

    5 days ago

    Edmonton, Canada The ALS Society of Alberta Full time

    Client Services CoordinatorThe ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to the...

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada Avison Young Canada Full time

    Our Story: **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple...

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada Avison Young Canada Full time

    Our Story: **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple...

  • Client Service Coordinator

    4 weeks ago

    Edmonton, Canada ALS Society of Alberta Full time

    The ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to the Team Lead of Client Services,...

  • Client Services Coordinator

    5 days ago

    Edmonton, Canada Avison Young Full time

    Overview Located in our Edmonton office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and...

  • Client Service Coordinator

    1 week ago

    Edmonton, Alberta, Canada Careica Health Full time

    Salary: CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the...

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada Parkinson Association of Alberta Full time

    **I.** **TITLE: Edmonton Client Services Coordinator (CSC)** **II.** **PURPOSE OF POSITION**: Office hours are 8:30AM - 4:30PM, Monday through Friday; with some evening and weekends required **III.** **REPORTS TO**:Operations Manager **IV.** **QUALIFICATIONS**: - Degree or diploma in a Health/Human/Social Services field of study - Experience with...

  • Client Services Coordinator

    7 days ago

    Edmonton, AB, Canada The ALS Society of Alberta Full time

    Client Services CoordinatorThe ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to the...

  • Client Services Coordinator

    6 days ago

    Edmonton, AB, Canada The ALS Society of Alberta Full time

    Client Services CoordinatorThe ALS Society of Alberta is a charitable organization whose mission is to make each day the best possible day for people living with and affected by ALS in Alberta. This is achieved by providing support, facilitating the provision of care, promoting awareness, helping to find a cure, and advocating for change. Reporting to the...

  • Client Service Coordinator

    7 days ago

    Edmonton, Canada Bayshore HealthCare Full time

    Bayshore is looking for a **Client Service Coordinator** to join our amazing team. This important customer service role is responsible for administrative tasks including answering phones, scheduling clients and caregivers, receiving visitors and inquiries. Working hours for this role will be: Friday, Saturday, Sunday and Monday from 8am to 6pm ongoing. If...

  • Client Service Coordinator

    1 week ago

    Edmonton, Canada Careica Health Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...

  • Client Service Coordinator I

    4 weeks ago

    Edmonton, Canada Bayshore HealthCare Full time

    Description - External - Make “being the difference” your Career.. - Bayshore is looking for a Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. - If your calling is to be the “difference” by providing...

  • Coordinator, Volunteer

    1 week ago

    West Edmonton, Canada Dogs with Wings Assistance Dog Society Full time

    **Coordinator, Volunteer & Client Services** Are you passionate about fostering meaningful connections and creating positive impacts? Dogs with Wings Assistance Dog Society (DWW) seeking a dynamic individual to step into the role of Coordinator of Client and Volunteer Services. As the driving force behind our client and volunteer interactions, you'll be...

  • Client Service Coordinator I

    1 month ago

    Edmonton, Canada Bayshore HealthCare Full time

    DUTIES AND RESPONSIBILITIES Handle and document prospective client inquiries regarding requests for care and service Assess client service needs in consultation with the Supervisors; schedule licensed and unlicensed employees for care and service assignments such that there is an appropriate match between the client’s needs and the qualifications, skills...

  • Client Services Coordinator

    1 month ago

    Edmonton, Canada Avison Young Canada Full time

    Our Story: **About You**: You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple...