Service Desk Assistant
Found in: Talent CA C2 - 2 weeks ago
Job Description
The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. It is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information.
What is the Opportunity?
The Service Desk Assistant is the first point of in-person contact at our facility, providing assistance to students, faculty, staff and visitors, primarily regarding room access. This position works independently and also in collaboration with internal departments, to effectively manage customer expectations and deliver a superior level of customer service and professionalism.
Main Duties & Responsibilities
Provide excellent front-line customer service and assistance to students, faculty, and the public Assign and control access to practicing and teaching spaces Handle inbound phone calls and emails Work with building services staff, provide accurate details for room and equipment set-ups Coordinate inventory and demand for room keys and equipment Input bookings into the online schedule, process any assigned administrative tasks Sale of practice cards including cash handling, POS debits and nightly reconciliation Provide mailroom relief when required, coordinate mail, couriers, and office supply requests Job Requirements
What We're Looking For
A minimum of 1 year of experience in a customer service role, preferably in a fast-paced environment High attention to detail, a strong sense of personal initiative, and an ability to work with minimal supervision Excellent interpersonal and communication skills Familiarity with cash-handling and POS terminals Working knowledge of Microsoft Office Suite Ability to work in a high-pressure atmosphere and respond to customer demands while remaining focused.
Hourly Rate
$16.55 per hour
Additional Information
Scheduling flexibility for shifts: currently scheduled between 8:00 a.m. - 10:00 p.m Availability to work evenings, weekends and statutory holidays-
Business Development Representative
13 hours ago
Toronto, Canada Ginger Desk Full time**Ginger Desk** is disrupting the healthcare industry, one task at a time. Ginger Desk is a fast-scaling company, offering Virtual Assistant services to allied healthcare practitioners. In a short period of time, Ginger Desk has quickly become known as the most trusted VA service for health professionals in North America. We are woman-driven and woman-led....
-
Manager, Brand Marketing
Found in: beBee jobs CA - 2 weeks ago
Toronto, Ontario, Canada Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
Service Desk Supervisor
3 days ago
Toronto, Canada ONT.COLLEGE OF TEACHERS Full time**Posting 23-40** **Service Desk Supervisor** **Information Technology Unit, Corporate Services** **_ Permanent Position; Category 5_**: **_ Hiring Range _**_- $92,451-$114,674_**: - Salary Range - $92,451-$136,896_ The Service Desk Supervisor’s role is to oversee the Service Desk team and ensure that end users receive the appropriate assistance. This...
-
Analyst, Service Desk
4 days ago
Toronto, Canada Aecon Group Full time**Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...
-
Service Desk Manager
4 days ago
Toronto, Canada CDW Full timeAs the **ServiceDesk Manager **you will be responsible for managing the ServiceDesk, which is the first point of contact for users seeking assistance. The Service Desk Manager is responsible for ensuring that the Service Desk is efficient and effective in providing support to users. This role, while reporting to the Head of Managed Modern Workspace Services,...
-
Service Desk Specialist
3 days ago
Toronto, Canada AGCO Full time**Term**: Permanent, Full-time **Division/Branch**: Information and Information Technology Division / Digital Platforms and Cybersecurity Branch **Application Deadline**: September 7, 2023 **Level**: Level 7 **Salary Range**: Min: $66,140 to Max: $77,814 **Work Location**: Toronto (Hybrid Work Model until further notice) The Alcohol and Gaming...
-
Service Desk Analyst 1
3 days ago
Toronto, Canada City of Toronto Full time**Job ID**: 45394 **Job Category**:Information & Technology **Division & Section**:Technology Services, Technology Services Delivery **Work Location**:East York Civic Centre, Toronto, ON **Job Type & Duration**:Full-time, 2 Permanent & 1 Temporary Full Time (12 months) vacancies **Hourly Rate and Wage Grade**:$43.58 - $47.75, TFS455, Wage Grade...
-
Service Desk Analyst
3 days ago
Toronto, Canada Cognizant Full time**Service Desk Analyst** **Must Have Skills** - Service Desk **Good To Have Skills** - Service desk - UAM - Service Desk App Support - Service Desk Asset Services - Private Equity Fund Accounting - Fund Accounting **Employee Status **:Full Time Employee **Shift **:Day Job **Travel **:No **Job Posting **:Feb 08 2023 **About Cognizant
-
Service Desk Analyst
3 days ago
Toronto, Canada Cognizant Technology Solutions Full timeMust Have Skills Service Desk Good To Have Skills Service desk - UAM Service Desk App Support Service Desk Asset Services Private Equity Fund Accounting Fund Accounting **Employee Status**: Full Time Employee **Shift**: Day Job **Travel**: No **Job Posting**: Feb 08 2023
-
Service Desk Support Assistant
3 days ago
Toronto, Canada York University Full time**Purpose**: Under the direction of the Manager, Customer Success, the Service Desk Support Assistant provides intermediate level end-user support in the IST (Information Services and Technology) department. **Education**: College Diploma in a related technology field such as Computer Science or Information Technology. **Experience**: One (1) year...
-
Service Desk
4 days ago
Toronto, Canada Atlantis IT group Full time**Service Desk** **Toronto, ON (hybrid)** **Long Term** **Role and Responsibilities**:
-
Service Desk Analyst
Found in: Talent CA C2 - 1 week ago
Toronto, Canada Aecon Full timeCome Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...
-
Bilingual Service Desk Representative
Found in: Appcast CA A2 P - 9 hours ago
Toronto, Canada Themesoft Inc. Full timeRole: Service Desk SpecialistLocation: Toronto, ON(Hybrid)Responsibilities:Responds to user questions and inquiries via telephone, email, web and other communication methodsEnters, assigns and tracks service requests in the on-line work-order system. Refers service issues to IT management.Provides technical support and solves the basic and more advanced...
-
Front Desk Staff Assistant
Found in: Jooble CA O C2 - 2 weeks ago
Toronto, ON, Canada Rostie & Associates Inc. Full timeThe Rostie Group is a flexible office provider and event venue located in Toronto’s waterfront neighbourhood. We provide full service executive offices, flexible workspace, virtual offices, meeting and training rooms, as well as hybrid meetings. At this time, we are seeking a Front Desk Agent to join our growing team. Front Desk - be the first points...
-
Manager, Brand Marketing
Found in: Jooble CA O C2 - 2 weeks ago
Toronto, ON, Canada The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value...
-
Front Desk Receptionist/guest Services
3 days ago
Toronto, Canada Body Bar Toronto Full time**Position: Front Desk Receptionist/Guest Services** **Location: Downtown Toronto financial district** **Hours: Monday to Friday** **Applicants must**: - speak fluent English - have great customer service skills - be willing to train and learn about the services that we offer - have reliable transportation - basic computer skills - salon/spa experience...
-
Service Desk Analyst
Found in: Appcast CA A2 P - 9 hours ago
Toronto, Canada Themesoft Inc. Full timePosition: Service Desk Analyst (System Engineer/Senior System Engineer) - French BilingualLocation: Toronto - RemoteRequired Skills:1. Service Desk2. Customer Service Skills3. Technical HelpdeskRoles & Responsibilities:1. Responds to user questions and inquiries via telephone, email, web and other communication methods2. Enters, assigns and tracks service...
-
Bilingual Service Desk Analyst
Found in: Talent CA C2 - 1 week ago
Toronto, Canada Aecon Full timeCome Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...
-
IT Service Desk Agent
3 days ago
Toronto, Canada University Health Network Full timeJOB POSTING #: 914268 **POSITION**:IT Service Desk Agent **DEPARTMENT**: UHN DIGITAL **LOCATION**: Downtown Toronto **STATUS**:Permanent Full-time, 37.5 hours per week - 27/7 - 365 day a wekk Team **Salary**:H004 - $55,000 - $56,000 per year (Commensurate with experience and consistent with UHN Compensation Policy) UHN Digital delivers information...
-
Service Desk Coordinator
1 day ago
Toronto, Canada Elte Carpets Ltd Full time**Service Desk Coordinator at Luxury Retailer!**: **WHO WE ARE** - Elte, Ginger’s Elte MKT are 3 premium luxury home furnishing destinations in Toronto._ _We provide our clients with a complete home décor experience by offering fine products from around the world that are well made and beautiful to look at._ _Our showrooms house a large and diverse...