Regional Director, Quality and Patient Safety

Found in: Talent CA C2 - 7 days ago

North Vancouver, Canada Vancouver Coastal Health Full time

Salary

The salary range for this position is CAD $63.66/Hr. - CAD $91.51/Hr.

Job Summary

Come work as a Regional Director, Quality and Patient Safety – Coastal with Vancouver Coastal Health (VCH)

Vancouver Coastal Health is looking for a Regional Director, Quality and Patient Safety - Coastal to join the team at the Lions Gate Hospital.

Reporting to the Executive Director, Experience, Quality and Patient Safety and leading in accordance with the Mission, Vision and Values, and strategic directions of Vancouver Coastal Health’s (VCH), and consistent with accreditation requirements, the Regional Director, Quality and Patient Safety - Coastal for leading the strategic development, implementation, and evaluation of the clinical quality and patient safety program to embed and support improved patient safety and quality across the organization and within its clinical areas. The Regional Director leads a multi-site, multidisciplinary team across the Coastal Community of Care (CoC) and regionally, to move initiatives forward and implement specific strategic programs. The Regional Director demonstrates strategic planning, leadership, expertise, situational management, and problem solving, including the promotion of evidence-informed clinical quality, related activities, and engagement of partners including all service providers.

The role will lead the development and implementation a strategic framework, organizational policies and strategies in accordance with the Ministry of Health’s mandate, and Accreditation Canada Required Organizational Practices. The role identifies and supports opportunities to improve overall quality and patient safety in a measurable way through embedding partner insights into clinical policy, education and planning and/or redesign strategies consistent with organizational goals and vision. A high degree of expertise and critical oversight and planning is required for success from the point of care, to the VCH Senior Executive and the Board. The Director enhances alignment and cohesiveness across VCH, through meaningful data, measurement and improvement strategies related to the portfolio. The Director’s involvement with various health sector and ministry/government committees, initiatives and legislation, locally, provincially and nationally, ensures VCH’s alignment with current and future strategic direction, research and goals in all areas of practice.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Apply today to join our team

As a Regional Director, Quality and Patient Safety – Coastal with Vancouver Coastal Health you will:

Lead the development and implementation of an organizational quality and patient safety framework for the organization to support engagement of partners from point of care through planning and delivery that includes their unique insights including development and monitoring of key performance indicators. Lead a team and is responsible for the development and oversight of regional Quality & Patient Safety strategic portfolio priority(ies), in addition to leading quality and patient safety initiatives across the organization/designated areas/facilities. Oversee and ensure that the departmental strategies are aligned with the VCH strategic priorities while building capacity across the organization. Works collaboratively with local, provincial and national partners to inform, develop and deploy organizational strategies. The role is entrusted with the responsibility of representing VCH at provincial and national committees and organizations, as aligned with this key role. Oversee and coordinate the identification of meaningful overall organizational quality data and measurement in close partnership with Decision Support and Analytics ensuring they are reported and shared through reports, presentations, education and collaboration with VCH leadership and the Board. Partners and bridges information from other departments across the health authority, to inform the overall human experience at VCH. Provides overall leadership and direction to team members using effective management techniques (., coaching, mentoring, skill and leadership development, performance management) and motivates them towards the attainment of the departmental goals. Recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance. Develops overall department budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to thoroughly monitor and adhere to allocated budget.

Qualifications

Education & Experience

Masters’ Degree in a related health profession, supplemented with ten (10) years' recent, relevant, progressive leadership experience in clinical quality and patient safety in a complex health care environment including progressive clinical practice, education, research, project management and leadership experience. An equivalent combination of education, training and experience will also be considered.

Knowledge & Abilities

Demonstrated compassionate leadership with the ability to manage complex and sensitive conversations with a focus on overall experience and mutually beneficial solutions. Demonstrates comprehensive expertise in experience in care theory into program strategy and direction. Knowledge of current and future health care issues that impact the designated portfolio. Competent decision making that manages and considers the potential impact to health authority service provision and client care, as well as considers industry trends, Ministry of Health initiatives, and government directions including Accreditation Canada, . Patient Safety and Quality Council and the Canadian Patient Safety Institute. Utilizes sound business acumen to manage the fiscal resources in a manner that is financially responsible and consistent with the overall goals of the organization. Applies project management methodologies in the design and development of various frameworks, tools, and techniques. Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens. Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups. Strong systems-thinking, critical analysis, problem-solving and decision-making skills. Demonstrated knowledge in quality and utilization management, quality improvement methodologies, principles, tools, and workload measurement; evidence-based practice in patient safety. Facilitates, collaborates and negotiates for effective resolution of clinical quality and patient safety issues. Demonstrated ability to communicate effectively with others at all levels of the organization. Identifies, collects and analyzes relevant information, including industry-wide assessments and research, to support health planning and sustainable quality improvement within the organization’s clinical and administrative processes. Expertly understands health systems information, health services operations, and external health care environment to appropriately analyze complex information, research, and policy mandates. Provides expertise and support in the development of organizational goals and objectives, performance indicators, appropriate databases and statistical and analytical tools. Physical ability to perform the duties of the position.

Closing Statement

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at

  • Director, Patient Care Quality Office

    Found in: Talent CA C2 - 7 days ago

    Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $57.85/Hr. - CAD $83.16/Hr. Job Summary Come work as a Director, Patient Care Quality Office with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Director, Patient Care Quality Office to join the team at the Vancouver General Hospital. Reporting to the...

  • Quality Assurance Consultant

    6 days ago

    Vancouver, Canada BC Patient Safety & Quality Council Full time

    **Organization**: BC College of Nurses and Midwives (BCCNM) **Location**: Hybrid (a combination of in-office and remote work) **What you’ll be doing**: The Quality Assurance Consultant (QAC) functions as a consultant, guide, coach, liaison, facilitator and researcher for the BC College of Nurses and Midwives (BCCNM) registrant quality assurance (QA)...

  • Regional Director, Indigenous Anti-Racism and Cultural Safety

    Found in: Talent CA C2 - 7 days ago

    Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $57.85/Hr. - CAD $83.16/Hr. Job Summary Come work as a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Indigenous Anti-Racism and Indigenous Cultural Safety to join...

  • Patient Safety Investigator

    7 days ago

    Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...

  • Leader, Patient Safety, Quality

    7 hours ago

    Vancouver, Canada PHSA Full time

    **Leader, Patient Safety, Quality & Accreditation** Quality Safety - Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of...

  • Leader, Patient Safety, Quality

    2 weeks ago

    Vancouver, Canada PHSA Full time

    **Leader, Patient Safety, Quality & Accreditation** PHSA Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of continuous...

  • Manager, Patient Safety, Quality and Accreditation

    7 days ago

    Vancouver, Canada PHSA Full time

    **Manager, Patient Safety Quality and Accreditation - BC Children’s & Women’s Mental Health** BC Children’s & Women’s Hospital Vancouver, BC Reporting to the Senior Director, the Manager is responsible for the leadership and project management of strategic quality, population based system redesign and patient safety site wide initiatives BC...

  • Director Nu

    22 hours ago

    North Bay, Canada North Bay Regional Health Centre Full time

    VACANCY Applications are invited from qualified individuals to fill the following position: **Permanent Full-Time** **Director, Medical, Surgical** **Clinical Services** **NBRHC - North Bay Campus** - Reporting to the Vice President Clinical and Chief Nursing Executive, the Director provides - leadership to advance excellence in quality, person centered...

  • Patient Care Quality Officer

    2 weeks ago

    Vancouver, Canada PHSA Full time

    **Patient Care Quality Officer** PHSA Corporate Vancouver, BC The Patient Care Quality Officer for Provincial Health Services Authority (PHSA) provides leadership and consultation in the identification, management, resolution and education of patient/client issues, and works in collaboration with key stakeholders to facilitate resolution of complaints....

  • Regional Medical Director, Western Canada

    Found in: Talent CA C2 - 7 days ago

    Vancouver, Canada Practice Care Centre Full time

    The Regional Medical Director (RMD) West, is a DVM based in Vancouver or Calgary, and will be responsible for overseeing the medical quality of care within their region (Western Canada) working closely with the National Medical Director to implement best medical practices in support of VetCare’s aspiration to be a leading provider of high quality...

  • Analyst, Patient Safety Review Office

    7 days ago

    Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...

  • Patient Flow Navigator

    21 hours ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **HOURS: DAYS & WEEKENDS - 0700 HOURS TO 1500 HOURS The Patient Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the right time by the right provider. Responsibilities of this position include but are not limited to: Promoting optimal patient and clinical outcomes by assessing and...

  • Quality Specialist Nu

    6 hours ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **VACANCY Applications are invited from qualified individuals to fill the following position: **One Permanent Full-Time Quality Specialist **NBRHC - North Bay Campus **The Quality Specialist is responsible for the knowledge creation and dissemination across the organization and to the continuous improvement of NBRHC’s approach to quality, patient safety...

  • Director, Health

    7 days ago

    Vancouver, Canada Chamber of Shipping of British Columbia Full time

    Director, Health & Safety, Quality & EnvironmentDirector, Health & Safety, Quality & EnvironmentWestern Stevedoring is the terminal and stevedoring division of Western Group Holdings Limited (Western Group), a diversified and integrated group of marine logistics companies committed to the success of its people, its customers, and its communities in order to...

  • Director, Health

    6 days ago

    Vancouver, Canada Chamber of Shipping of British Columbia Full time

    Director, Health & Safety, Quality & EnvironmentDirector, Health & Safety, Quality & EnvironmentWestern Stevedoring is the terminal and stevedoring division of Western Group Holdings Limited (Western Group), a diversified and integrated group of marine logistics companies committed to the success of its people, its customers, and its communities in order to...

  • Director, Health

    2 weeks ago

    Vancouver, Canada Chamber of Shipping of British Columbia Full time

    Director, Health & Safety, Quality & EnvironmentDirector, Health & Safety, Quality & EnvironmentWestern Stevedoring is the terminal and stevedoring division of Western Group Holdings Limited (Western Group), a diversified and integrated group of marine logistics companies committed to the success of its people, its customers, and its communities in order to...

  • Director, Clinical Informatics, Quality, Practice

    5 days ago

    Vancouver, Canada PHSA Full time

    **Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Director, Clinical...

  • Patient Flow Navigator Ona

    22 hours ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **HOURS: DAYS & WEEKENDS The Patient Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the right time by the right provider. Responsibilities of this position include but are not limited to: Promoting optimal patient and clinical outcomes by assessing and facilitating the effective management...

  • Patient/client Flow Navigator

    5 hours ago

    North Bay, Canada North Bay Regional Health Centre Full time

    **HOURS: WEEKDAYS & SOME EVENINGS - 0800 HOURS TO 1600 HOURS The Patient/Client Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the right time by the right provider. Responsibilities of this position include but are not limited to: Promoting optimal patient and clinical outcomes by...

  • Regional Director, Strategic Financial Planning

    Found in: Talent CA C2 - 7 days ago

    Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $70.03/Hr. - CAD $100.67/Hr. Job Summary Come work as a Regional Director, Strategic Financial Planning with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Strategic Financial Planning to join the team Corporate Services team. Reporting to the...