Patient Safety Investigator
9 months ago
**Job Summary**:
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Leader, Quality & Patient Safety, the Patient Safety Investigator is responsible for patient safety event review processes. In collaboration with other members of the Quality, Safety, Risk Management & Accreditation team and operational staff, the Patient Safety Investigator promotes a culture of safety across the organization by providing leadership for reviews following serious patient safety events. The goal is the reduction of preventable patient injuries and deaths occurring during the provision of healthcare services. An important focus will be on learning from clinical practice, specifically healthcare system failures, through the comprehensive retrospective analysis of critical incidents occurring throughout the region. The position also involves active participation and leadership in the promotion of a culture of safety. The Patient Safety Investigator will also become involved in various projects to promote quality and safety improvements in clinical practice across the Health Authority specifically those arising from patient safety event reviews under their leadership.
**Duties/Accountabilities**:
- Working collaboratively with the other members of the existing site Quality, Safety, Risk Management & Accreditation team, develops and maintains excellence in the methodology of retrospective analysis of critical incidents (CIs).
- Leads and/or participates in Critical Incident Review Committees following a critical incident. As required, acts as a mentor to Critical Incident Review Committees (whether individual or team) who are performing reviews.
- Ensures local Quality, Safety, Risk Management & Accreditation staff receives ongoing communication about Critical Incident Reviews in their geographic area by participation at local team meetings and other means.
- Leads the process of trending both incoming and completed site reviews and ensures the spread of relevant information to all levels within the organization.
- Assists in the development of process to ensure involvement of patients and family members in the review process
- Provides support and assistance to operational staff throughout the disclosure process.
- Participates in the ongoing continuing education and training of staff involved in Critical Incident Reviews following serious safety events
- Develops and maintains expertise in the methodology of prospective analysis of healthcare system processes such as Failure Mode Effects Analysis (FMEA) and participates in the performance of FMEAs as required
- Actively participates in other regional educational and culture change activities within the Quality, Safety, Risk Management & Accreditation portfolio.
**Qualifications**:
A level of education, training, and experience equivalent to an undergraduate degree in social sciences, health, or related profession. Graduate Degree in a related discipline preferred. Professional clinical background and/or conflict resolution expertise preferred. Minimum five years’ experience working in a large, multi-faceted health or social/human service organization required.
Must have excellent analytical skills, problem solving abilities, communication skills, judgment and interpersonal skills. Integrity, dependability, honesty, initiative, tact and high ethical standards are required. Experience in handling sensitive patient/family interactions essential. Must have basic computer navigation skills.
-
Patient Safety Investigator/reviewer
1 day ago
Vancouver, Canada PHSA Full time**Patient Safety Investigator/Reviewer** PHSA Corporate - Patient Safety Review Office, BCEHS Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the...
-
Patient Care Quality Liaison
7 months ago
Vancouver, Canada BC Patient Safety & Quality Council Full time**Organization**: Vancouver Coastal Health **Location**: VGH **Job Summary**: **Come work as a Patient Care Quality Liaison with Vancouver Coastal Health (VCH)!** In accordance with the Vision, Purpose and Values, and strategic priorities of the Vancouver Coastal Health Authority (VCH), patient and staff safety is a priority and a responsibility shared by...
-
Analyst, Patient Safety Review Office
9 months ago
Vancouver, Canada PHSA Full time**Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this...
-
Analyst, Patient Safety Review Office
2 days ago
Vancouver, Canada PHSA Full time**Analyst, Patient Safety Review Office** PHSA Corporate - Patient Safety Review Office, BCEHS Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the...
-
Risk and Patient Safety Manager
4 months ago
Vancouver, Canada Providence Healthcare Full timeSalary : The salary range for this position is CAD $54.16/Hr. - CAD $77.86/Hr. Summary: Reporting to the Director of Risk Management and functionally to the Executive Director of Risk Management and Infection Prevention and Control, the Manager, Risk and Patient Safety leads clinical and operational risk management and oversees the Patient Safety Learning...
-
Workplace Investigations and Safety Specialist
7 months ago
Vancouver, Canada BC Infrastructure Benefits Full time**Job Title**:Workplace Investigations and Safety Specialist **Division**: Operations & People Services **Reports to**:Manager, Occupational Health and Safety **Who We Are**: A career at BC Infrastructure Benefits (BCIB) is your opportunity to join a team that is committed to creating career-building opportunities in the skilled trades and being leaders...
-
Shutdown Safety Coordinator
3 weeks ago
Vancouver, Canada Irwin Safety Full timeWe are looking for a Safety Coordinator to play an integral role with the Health and Safety team at a 1-2 month Shut-down in Trail, BC starting in late August, early September. Reporting to the Safety Team Lead, you will: - Support the implementation of Risk Reduction activities using good interpersonal skills to coach shutdown personnel. - Where...
-
Program Assistant, Communications
6 days ago
Vancouver, Canada BC Patient Safety & Quality Council Full time_BCPSQC is committed to an equitable, diverse and inclusive workforce. We recognize that there are a variety of experiences that contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we want to hear from you!_ - In particular, we encourage women; First...
-
Investigator, Ubc Investigations Office
2 months ago
Vancouver, Canada UBC Full timeStaff - Non Union Job Category M&P - Excluded M&P Job Profile XMP - Administration, Level D Job Title Investigator, UBC Investigations Office Department Office of Investigations | Central Human Resources Compensation Range $8,305.08 - $12,952.33 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The...
-
Manager, Patient Safety, Quality and Accreditation
8 months ago
Vancouver, Canada PHSA Full time**Manager, Patient Safety, Quality and Accreditation** Quality Safety - Corporate Vancouver, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to...
-
Leader, Patient Safety, Quality
4 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** BC Cancer Vancouver, BC This unique role will co-lead Quality, Safety and Accreditation initiatives within BC Cancer Vancouver Centre. Vancouver Centre is the largest provincial Cancer Centre and you will be working in a complex and dynamic multidisciplinary environment, collaborating closely with medical...
-
Private Investigator
7 months ago
Vancouver, Canada New Data Investigations Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Various locations **Tasks**: - Appear in court as witness - Produce reports - Conduct investigations to locate missing persons - Take...
-
Leader, Patient Safety, Quality
4 months ago
Vancouver, Canada BC Transplant Full timeBC Cancer Vancouver, BC This unique role will co-lead Quality, Safety and Accreditation initiatives within BC Cancer Vancouver Centre. Vancouver Centre is the largest provincial Cancer Centre and you will be working in a complex and dynamic multidisciplinary environment, collaborating closely with medical and operational leadership, staff, Indigenous Health...
-
Leader, Patient Safety, Quality
8 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation, Quality Improvement & Evaluation** Child Health BC Vancouver, BC Reporting to the Director, the Leader Patient Safety, Quality & Accreditation assists the Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs,...
-
Private Investigator
7 months ago
Vancouver, Canada New Data Investigations Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Other trades certificate or diploma - or equivalent experience **Work setting**: - Various locations **Tasks**: - May be required to appear in court as witness - Produce reports - Conduct investigations to locate...
-
Manager, Investigations
3 weeks ago
Vancouver, Canada Insurance Council of BC Full time**About Council** The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **The Opportunity** The Manager, Investigations manages the...
-
Manager, Patient Safety, Quality and Accreditation
7 months ago
Vancouver, Canada PHSA Full time**Manager, Patient Safety, Quality and Accreditation** Quality Safety & Risk Management Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** Physician Quality Improvement Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs, focusing on maintaining an environment...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** Quality Safety - Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs, focusing on maintaining an environment of...
-
Vancouver, Canada PHSA Full time**Leader Patient Safety Quality and Accreditation** PHSA Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of continuous...