Patient Flow Navigator

2 weeks ago


North Bay, Canada North Bay Regional Health Centre Full time

**HOURS: DAYS & WEEKENDS - 0700 HOURS TO 1500 HOURS
The Patient Flow Navigator will support the philosophy that each patient receives the right level of care in the right place at the
right time by the right provider. Responsibilities of this position include but are not limited to:

Promoting optimal patient and clinical outcomes by assessing and facilitating the effective management of care,
utilization of resources and length of stay

Addressing identified processes and/or other issues impeding the patient’s flow from admission to discharge.

Coordinating the multidisciplinary team‘s plan of care to make sure needs are met in a timely manner and consistent
messaging to the patient and family regarding discharge plans is ensured

Building awareness of patient navigator role/services among the health care team is important to assist in coordinating
patient care and identifying “at-risk” patients that need navigation services.

Coaching patients to become advocates for their own care

Empowering patients to self-navigate the healthcare system internally and externally

**QUALIFICATIONS**: 
Current Certificate of Registration ~ College of Nurses of Ontario required 
Minimum of five (5) years of recent acute care experience required 
Extensive knowledge gained through in-depth involvement in a complex technical/professional field and/or broad experience

in several fields required 

Demonstrated ability to work collaboratively in a multidisciplinary team environment including internal and external partners
required 

Demonstrated strong leadership ability required 
Demonstrated facilitation, critical thinking and problem solving skills required 
Demonstrated exceptional organizational skills required 
Data collection and analysis/accuracy experience required 
Ability to rapidly shift workload priorities 
Ability to provide leadership in emergency situations 
Demonstrated ability to be self-directed and thrive in a dynamic environment 
Ability to support continuous quality improvement initiatives 
Demonstrated knowledge of various bed types within the NBRHC and ability to recommend bed allocation based on the

individual admission criteria unique to each unit (i.e. Acute Surgery/Medicine, Complex Continuing Care, Rehabilitation,
Assess-Restore Beds, Mental Health, etc.) 

Good attendance and work record required 
Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers and visitors 
Must support and contribute to a culture of safety and prevention of adverse health events in this organization 
Bilingualism (English/French) is an asset

Criminal Reference Check including the Vulnerable Sector Check recent within six (6) months is a requirement

- We are an equal opportunity employer. We thank all applicants for their interest._**_NBRHC is committed to achieving 100% compliance with its COVID-19 Vaccine Policy. As a result, please be advised that in order _**
**_to be eligible for employment at the Health Centre, all new hires must be compliant with our COVID-19 Vaccination Policy and must _**
**_be fully vaccinated prior to commencing employment. To be considered fully vaccinated, an individual must have received the full _**
**_series of a COVID-19 vaccine or a combination of COVID-19 vaccines approved by the World Health Organization (e.g. two doses _**
**_of a two-dose vaccine series or one dose of a single-dose vaccine series) and received the final dose of the COVID-19 vaccine at _**

**_least 14 days ago._**_**_Ontario Human Rights Code._**_North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the
Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the

**_NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER_



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