Training Consultant, Property Claims

4 weeks ago

Toronto, Canada Intact Financial Corporation Full time
JOB DESCRIPTION

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

This 1 year secondment/contract opportunity can be based in any of the following Ontario Intact offices: Ajax, Richmond Hill or Mississauga. 


What you’ll do here:

Facilitating new hiring and training in licensing and products

Deliver training modules which include technical, soft skills, workshop-based, and new hire training.

Ensure learning outcomes are met by developing learning tests/evaluations, analyzing results, and monitoring post training behaviors of participants.

Analyze results and develop new and effective solutions for current training initiatives.

Seek out areas of opportunity for improvement by providing solutions that result in improved training material, internal training processes and current learning methods.

Recommend solutions to enhance departmental efficiency and effectiveness while enhancing the experience provided to internal clients.

Partner with other business units to identify training needs.

Leverage external resources and learnings to develop teaching strategies that support the principles of workplace training.


What you bring to the table:

University degree or any combination of training and experience deemed relevant for the role

Strong knowledge of personal lines with a minimum three years property claims experience.

Field Adjusting experience handling commercial claims is an asset

Proven and demonstrated technical knowledge in insurance systems, products and guidelines.

Understanding of adult education/learning theories and effective and delivery of material to a variety of audiences

Strong proficiency with Power Point & Excel

Strong proficiency in oral and written communication skills with effective and engaging facilitation abilities

Proven time management, organizational skills and solution oriented

Travel may be required.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

Inspiring leaders and colleagues who will lift you up and help you grow

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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