Senior Property Claims Professional

2 days ago

Toronto, Ontario, Canada Intact Financial Corporation Full time
Property Field Claims Adjuster Role Overview

We're seeking experienced professionals to join our team as Intermediate and Senior Level Property Field Claims Adjusters.

Key Responsibilities:
  • Investigate complex commercial and personal lines property claims through communication with customers, contractors, consultants, and other related parties.
  • Handle field tasks on behalf of telephone adjusters, ensuring timely and respectful claim resolution.
  • Provide exceptional customer service to external and internal customers, answering queries related to the claims process.
  • Document the claim file by meeting with involved parties and obtaining reports and statements from relevant experts to determine coverage.
  • Analyze information gathered, interpret insurance policy wording, determine coverage, assess damage, and negotiate settlements within established authority limits.
Requirements:
  • University degree or equivalent combination of training and experience.
  • 5-7 years of experience handling personal and commercial property claims, with at least partly acquired experience in the field.
  • Demonstrated passion for customer service, strong written and verbal communication skills, and self-motivation.
  • Strong aptitude for technology, excellent computer skills, and valid driver's license with a good driving record.
  • Ability to travel on short notice.
What We Offer:
  • A financial rewards program recognizing individual success.
  • An industry-leading Employee Share Purchase Plan with 50% company match.
  • An extensive flex pension and benefits package, including virtual healthcare access.
  • Flexible work arrangements, allowing for balance between remote and in-person interactions.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account promoting an active and healthy lifestyle.
  • Access to tools and resources supporting physical and mental health, change management, and colleague connections.
  • A dynamic workplace learning ecosystem with interactive content and inspiring programs.
  • Inclusive employee-led networks fostering education, inspiration, and development opportunities.
  • A Community Impact program acknowledging the importance of community involvement.

The estimated salary for this role is $90,000 - $110,000 per year, depending on location and experience.

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