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Senior Property Claims Professional
1 month ago
We're seeking experienced professionals to join our team as Intermediate and Senior Level Property Field Claims Adjusters.
Key Responsibilities:- Investigate complex commercial and personal lines property claims through communication with customers, contractors, consultants, and other related parties.
- Handle field tasks on behalf of telephone adjusters, ensuring timely and respectful claim resolution.
- Provide exceptional customer service to external and internal customers, answering queries related to the claims process.
- Document the claim file by meeting with involved parties and obtaining reports and statements from relevant experts to determine coverage.
- Analyze information gathered, interpret insurance policy wording, determine coverage, assess damage, and negotiate settlements within established authority limits.
- University degree or equivalent combination of training and experience.
- 5-7 years of experience handling personal and commercial property claims, with at least partly acquired experience in the field.
- Demonstrated passion for customer service, strong written and verbal communication skills, and self-motivation.
- Strong aptitude for technology, excellent computer skills, and valid driver's license with a good driving record.
- Ability to travel on short notice.
- A financial rewards program recognizing individual success.
- An industry-leading Employee Share Purchase Plan with 50% company match.
- An extensive flex pension and benefits package, including virtual healthcare access.
- Flexible work arrangements, allowing for balance between remote and in-person interactions.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to tools and resources supporting physical and mental health, change management, and colleague connections.
- A dynamic workplace learning ecosystem with interactive content and inspiring programs.
- Inclusive employee-led networks fostering education, inspiration, and development opportunities.
- A Community Impact program acknowledging the importance of community involvement.
The estimated salary for this role is $90,000 - $110,000 per year, depending on location and experience.
