Collections Administrator

7 months ago


Edmonton, Canada GFL Environmental Full time
GFL Environmental is looking for a Collections Administrator (Soft Caller) to join our team out of our Edmonton office The Collections Administrator is responsible for a pre-defined list of AR customer accounts and the timely collections of those accounts, with an emphasis

Key Responsibilities:

Identifying escalation opportunities to ensure timely collections, of current billed invoices Maintain the accuracy of the information retained for that customers, terms, customer defined billing requirements etc. Month End consolidation and completeness of departmental tasks Seeks new ideas to improve efficiency in completing own work Support reporting processing Customer Credit Card processing Various projects to support the AR and Accounting teams as required Outgoing calls up to 100 per day Comply with all company policies, procedures and directives from management


Knowledge, Skills, Abilities and Competencies:

Basic Accounting knowledge Computer literacy, including effective working skills in Microsoft Word, Excel, and Outlook Strong attention to detail and a high level of accuracy Team player with positive attitude who takes initiative and has a strong work ethic Ability to work well under pressure, multi-task and meet set deadlines Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner Excellent verbal and written communication. Problem Solving Capabilities

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