Collections Clerk

4 months ago

Edmonton, Canada First Truck Centre Full time

**Position**:Collections Clerk**

**Position Type**:Fulltime permanent

**Location**:Edmonton - West

**Work Schedule**:Monday - Friday

**Opportunity**

First Truck Centre, doing business as Velocity Truck Centres, has an exciting opening for a Collections Clerk at our Edmonton West branch. The Collections Clerk will contribute in one of Canada's best managed companies. Be a part of a team that takes trucking to the next level of quality and professionalism.

**Compensation Plan**
- Competitive base wage, D.O.E.
- Generous accrued vacation time.
- Employer RRSP matching program.
- Company-paid extended health coverage that includes medical, dental, and vision coverage.
- Basic life insurance, disability, and wellness programs.

**Duties and Responsibilities**
- Develops collection strategies and monitors past dues while developing standards, improvements, or changes to positively impact past dues and customer service levels.
- Manages daily collection activities for assigned portfolio of customers, including but not limited to, reviewing past due accounts, and making recommendations for escalation.
- Recommending and supporting AFDA balances, monthly.
- Collects payments from customers.
- Communicates with customers regarding payment status.
- Generates refund requests.
- Monitors accounts to ensure payments are up to date.
- Researches and resolves invoice discrepancies and customer issues.
- Corresponds with customers and responds to inquiries.
- Contacts and develops relationships with past due clients.
- Proactively manage deteriorating trends and report any potential loss exposures in a timely manner.
- Works with internal departments to handle collection service levels for the largest and most sensitive customer accounts.
- Processes and post credit card payments on account
- Set up customers in document delivery.
- Monthly reporting on all accounts over 60 days.
- Credit overrides to a maximum of 10k, anything above this amount to Credit Managers for approval.
- Match dollar for dollar invoices to clear invoices on AR accounts.
- Reviews payment errors and provide customers with any documents needed to clear errors.
- Assist with audits.
- Back up coverage for other collectors.
- Advising Credit Managers of any accounts they wish to have discussed at monthly industry meetings.

**Required Qualifications**
- Minimum 5 years collection experience including knowledge and understanding of rules/regulations related to collection, repossession, bankruptcy, and litigation.
- Strong problem-solving and effective negotiation skills.
- Excellent communication skills paired with the ability to communicate effectively with customers and other employees at all levels of the organization.
- Detail oriented with the ability to multi-task and follow through while maintaining a strong focus on quality, accuracy, and attention to detail.
- Ability to work in a fast-paced, customer service-oriented environment.

**Asset Qualifications**
- Post secondary education in finance, accounting, business administration or related field is considered an asset.
- Dealership experience is considered an asset.

**About us**

First Truck Centre, doing business as Velocity Truck Centres is a leading organization that offers full-service dealerships that assist with all truck needs, including truck parts, servicing, and collision repairs for all truck makes.

For more information about everything Velocity Truck Centres, please visit our website.

We are an equal opportunity employer.

  • Collections Clerk

    5 months ago

    Edmonton, Canada First Truck Centre Full time

    **Position**:Collections Clerk** **Position Type**:Fulltime permanent **Location**:Edmonton - West **Work Schedule**:Monday to Friday ( 40 hours a week) **Opportunity** Velocity Truck Centre Canada, formally known as First Truck Centre, has an exciting opening for a **Collections Clerk** at our Edmonton West branch. The Collections Clerk will contribute...

  • Collection Clerk

    5 months ago

    Edmonton, Canada NationaLease Full time

    The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton,...

  • Collections Clerk

    5 months ago

    Edmonton, Canada Calmont Group Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Clerk

    5 months ago

    Edmonton, Canada NationaLease Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Clerk

    5 months ago

    Edmonton, Canada Calmont Group Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Clerk

    4 months ago

    Edmonton, Canada Martin Recruitment Inc. Full time

    JOB OPPORTUNITY: Hiring a full-time Collections Clerk for our client in Edmonton. This is a contract opportunity. RESPONSIBILITIES: - Reach out to overdue commercial account holders following established protocols to discuss payment options. - Negotiate acceptable payment plans, including settlements where appropriate, while fostering positive rapport with...

  • Billing and Collections Clerk

    4 days ago

    Edmonton, Canada Bédard Ressources inc. Full time

    Are you looking for a new challenge?Are you ambitious, determined and looking for more experience in the field of accounting?Do you have experience in collections and billing?Our client is the leader in Canadaproducing and distributing gases derived from air andi s presently looking for an experienced Billing and Collections Clerk for their Edmonton Office....

  • Accounting Collections Specialist

    7 days ago

    Edmonton, Alberta, Canada Bédard Ressources inc. Full time

    Job Title: Billing and Collections ClerkAbout the Role:We are seeking an experienced Billing and Collections Clerk to join our team at Bédard Ressources inc. in Edmonton. As a key member of our accounting team, you will be responsible for collecting payments, processing invoices, and maintaining accurate records.Key Responsibilities:Collect payments from...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    3 weeks ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    3 weeks ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    4 weeks ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    4 weeks ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job SummaryThe Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, and collecting payments from debtors. The successful candidate will have excellent financial...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job SummaryThe Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, and collecting payments from debtors. The successful candidate will have excellent financial...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...

  • Accounting Clerk

    1 month ago

    Edmonton, Alberta, Canada PermaCorp Group of Companies Inc. Full time

    Job Title: Accounting ClerkWe are seeking a detail-oriented and organized Accounting Clerk to join our team at PermaCorp Group of Companies Inc.Job Summary:The Accounting Clerk will be responsible for managing accounts receivable and payable, invoicing clients, collecting payments, and performing financial calculations. The successful candidate will have...