Site Audit Supervisor-TIC

5 days ago

Gananoque, Canada Great Canadian Entertainment Full time

Position Summary

Under the general direction of the OGELP Bundle Designate, this position is responsible for supervising the work of the Audit team, reviewing and balancing gaming revenues and volumes. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities 

Exceeds guest expectations by providing outstanding customer service Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues e very day Provides leadership, direction and mentoring to the Audit team while providing continuous coaching for success to achieve high performance. Assists in the implementation of the departmental strategic plans. Responds to, resolves or escalates Audit issues Review, enter and balance daily gaming revenues May assist with payroll & scheduling reconciliation Distribute revenue reports to management and regulatory bodies Reviews cage clo seouts (Some locations) Communicates effectively with all appropriate operational departments Builds strong working relationships with guests and team members Complies with licensing laws, health and safety and other statutor y regulations Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies and team members Coaches a team of engaged team members who care passionately about the busines s, site operations, and delivering a great guest experience. Stewards workplace health, safety and wellness with a focus on team member education & training, workplace inspections and accident prevention not reaction; Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints Ensures compliance with licensing laws, health and safety and other statutory regulations Manages other in itiatives as required

Education and Qualifications

High School Diploma Minimum 2 years of experience in administration; minimum 1 year in casino operations an asset Minimum 2 years leadership exper ience Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Ability to successfully obtain a Gaming License Bilingual (English/French) is an asset but not required

Work Environment Considerations

Work within a 24/7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays) Must be willing to submit to a criminal record check with results acceptable to our organization, standards and position.

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

  • Dual Security Supervisor-TIC

    1 month ago

    Gananoque, Canada CB Canada Full time

    EXCITING JOB OPPORTUNITY DUAL SECURITY SUPERVISOR CASINO THOUSAND ISLANDS TIC-SEC-003-2022 Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands! We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a DUAL SECURITY SUPERVISOR.  This role will...

  • Dual Security Supervisor-TIC

    4 weeks ago

    Gananoque, Canada CB Canada Full time

    EXCITING JOB OPPORTUNITY DUAL SECURITY SUPERVISOR CASINO THOUSAND ISLANDS TIC-SEC-003-2022 Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands! We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a DUAL SECURITY SUPERVISOR.  This role will...

  • Operations Supervisor-tic

    4 weeks ago

    Gananoque, Canada Great Canadian Full time

    This position is responsible for assisting, as required, with the planning and directing of site operations within the scope of Cage, Slots, and Guest Services along with the overall leadership of these departments. Under the general supervision of the Manager of the **Operations Department **, this **Operations Supervisor **role is to provide authorization...

  • Security Officer-TIC

    1 month ago

    Gananoque, Canada CB Canada Full time

    EXCITING JOB OPPORTUNITY SECURITY OFFICER – PART TIME CASINO THOUSAND ISLANDS TIC-SEC-003-2022 Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands! We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a SECURITY OFFICER.  This role will join...

  • Security Officer-TIC

    4 weeks ago

    Gananoque, Canada CB Canada Full time

    EXCITING JOB OPPORTUNITY SECURITY OFFICER – PART TIME CASINO THOUSAND ISLANDS TIC-SEC-003-2022 Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands! We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a SECURITY OFFICER.  This role will join...

  • Security Supervisor-tic

    4 days ago

    Gananoque, Canada Great Canadian Full time

    We are currently seeking a driven and energetic individual to join our team at Shorelines Casino Thousand Islands as a **Full-time **Security Supervisor **. Under the general supervision of the Manager of the **Security Department, **this position is responsible for monitoring the day-to-day activities of security operations at the site level. Assists with...

  • Security Supervisor-tic

    2 weeks ago

    Gananoque, Ontario, Canada Great Canadian Full time

    We are currently seeking a driven and energetic individual to join our team at Shorelines Casino Thousand Islands as a Full-time Security Supervisor . Under the general supervision of the Manager of the Security Department, **this position is responsible for monitoring the day-to-day activities of security operations at the site level. Assists with the...

  • Security Officer-tic

    2 weeks ago

    Gananoque, Canada Great Canadian Full time

    We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a **SECURITY OFFICER. **This role will join our team at **Shorelines Casino Thousand Islands. **Under the direct supervision of the Security Supervisor, this position is responsible for the safety and protection of employees, guests, the facility,...

  • Security Officer-tic

    2 weeks ago

    Gananoque, Ontario, Canada Great Canadian Full time

    We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a SECURITY OFFICER. This role will join our team at Shorelines Casino Thousand Islands. Under the direct supervision of the Security Supervisor, this position is responsible for the safety and protection of employees, guests, the facility, and...

  • Dual Surveillance Supervisor, Part-time, Tic

    3 weeks ago

    Gananoque, Canada Shorelines Casino Thousand Islands Full time

    We are searching for dynamic individuals with a drive to succeed strong business acumen & leadership skills to fill the role of **Dual Surveillance Supervisor/Operator at Shorelines Casino Thousand Islands.** Under the general direction of the Manager, Surveillance, this position is responsible for monitoring Surveillance Operators and interior/exterior...

  • Security Officer, Part-time,tic

    2 months ago

    Gananoque, Canada Great Canadian Full time

    **EXCITING JOB** **OPPORTUNITY** **SECURITY OFFICER - PART TIME** **SHORELINES CASINO THOUSAND ISLANDS** **Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands!** We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a **SECURITY OFFICER.** This...

  • Count Team Supervisor-tic

    3 weeks ago

    Gananoque, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Count Team Manager, this position is responsible for verifying, documenting, removing and reconciling counts/assets and monitoring the day-to-day activities of the count team while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies...

  • Security Officer, Part Time

    3 weeks ago

    Gananoque, Canada Shorelines Casino Thousand Islands Full time

    EXCITING JOB OPPORTUNITY **SECURITY OFFICER - PART TIME** **SHORELINES CASINO THOUSAND ISLANDS** - **Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands!**_ We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a **SECURITY OFFICER. **This role...

  • Security Officer, Part-time,tic

    2 weeks ago

    Gananoque, Ontario, Canada Great Canadian Full time

    EXCITING JOB OPPORTUNITY SECURITY OFFICER - PART TIMESHORELINES CASINO THOUSAND ISLANDSTeam up with the industry's best and provide great guest experiences at Shorelines Casino Thousand IslandsWe are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a SECURITY OFFICER. This role will join our team at...

  • Surveillance Operator, Part-time, Tic

    3 weeks ago

    Gananoque, Canada Shorelines Casino Thousand Islands Full time

    **Position Summary**: Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons. You will provide routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and...

  • Part-time Dual Count Team Attendant/count Team

    4 weeks ago

    Gananoque, Canada Great Canadian Entertainment Full time

    EXCITING JOB OPPORTUNITY **DUAL COUNT SUPERVISOR/ATTENDANT** **SHORELINES CASINO THOUSAND ISLANDS** **(TIC-CAG-2116-2023)** - **Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands!**_ This role will join our team at **Shorelines Casino Thousand Islands**. Under the general supervision of the...

  • Count Team Attendant

    2 months ago

    Gananoque, Canada Shorelines Casino Thousand Islands Full time

    **EXCITING JOB OPPORTUNITY** **COUNT TEAM ATTENDANT** **SHORELINES CASINO THOUSAND ISLANDS** **TIC-CAG-2146-2023 - Part-Time** - **Team up with the industry’s best and provide great guest experiences at Shorelines Casino Thousand Islands!**_ **Ontario Gaming East Limited Partnership, **a controlled affiliate of Great Canadian Gaming Corporation, is...

  • Casino Host, Tic

    3 weeks ago

    Gananoque, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Regional Marketing Manager, the Guest Relations Host will be responsible for networking with our VIP guests in conjunction with our Operations Managers to drive ultimate experiences and provide personalized service levels to enhance their loyalty, while ensuring adherence to all policies and...

  • Dual Security Supervisor, Part Time, Tic

    4 weeks ago

    Gananoque, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Manager, Security this position is responsible for monitoring the day-to-day activities of security operations at the site level. Provides input on performance evaluations. Assi sts with the implementation all new security operations initiatives. Ensures adherence to the Company - s policies and...

  • Coordinator, Human Resources, Tic

    4 weeks ago

    Gananoque, Canada Great Canadian Full time

    **Position Summary** This position is responsible for delivering Human Resources services to a site, including coordinating employee requests and changes. Under the general supervision of the Manager, Human Resources this role provides administrative support while contributing to a safe and welcoming work environment for all employees. Ensures adherence to...