Mobile/ Dispatch Manager

3 months ago

Kitchener, Canada Driven Brands Full time
Company:Driven Brands

We invite you to join us at Driven Brands

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

Job Duties

Dispatch jobs to mobile technicians Responsible for store's banking deposits and A/R Maintaining and growing sales relationships with existing clients Identifying and soliciting potential clients Assessing clients' needs, recommending or assisting in the selection of appropriate goods or services, and negotiating prices of other sales items Providing input into product design where goods or services must be tailored to suit clients' needs Estimating costs of installing and maintaining equipment or service Preparing and administering sales contracts and maintaining customer records Consulting with clients after sale to resolve problems and to provide ongoing support Handling Customer’s phone ordering.

Requirements

High school diploma or GED required A certificate or diploma in a related field preferred Strong customer service and troubleshooting skills Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel and e-mail Proven data entry and typing skills Professional appearance and manners Strong work ethic and positive team attitude Strong skills for sales

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