Mobile Operations Manager

2 weeks ago

Kitchener, Ontario, Canada Driven Brands Full time

We are seeking a highly skilled Mobile Operations Manager to join our team at Driven Brands.

As a Mobile Operations Manager, you will be responsible for dispatching jobs to mobile technicians, maintaining and growing sales relationships with existing clients, and identifying and soliciting potential clients.

Key Responsibilities:

  • Dispatch jobs to mobile technicians
  • Responsible for store's banking deposits and A/R
  • Maintaining and growing sales relationships with existing clients
  • Identifying and soliciting potential clients
  • Assessing clients' needs, recommending or assisting in the selection of appropriate goods or services, and negotiating prices of other sales items
  • Providing input into product design where goods or services must be tailored to suit clients' needs
  • Estimating costs of installing and maintaining equipment or service
  • Preparing and administering sales contracts and maintaining customer records
  • Consulting with clients after sale to resolve problems and to provide ongoing support
  • Handling Customer's phone ordering.

Requirements:

  • High school diploma or GED required
  • A certificate or diploma in a related field preferred
  • Strong customer service and troubleshooting skills
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Computer literate, including effective working skills of MS Word, Excel and e-mail
  • Proven data entry and typing skills
  • Professional appearance and manners
  • Strong work ethic and positive team attitude
  • Strong skills for sales

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