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Corporate Customer Service Representative

2 months ago

Welland, Canada CT Financial Services Full time

What you’ll do

Corporate Customer Service Representative:

Understand customer needs and communicate over phone and/or emails to build customer confidence in our ability to provide service, all while shaping a positive perception of Canadian Tire.

Support various components of the Canadian Tire customer base including Retail stores (Canadian Tire and Party City), Triangle Rewards Programs, Partnerships and Events, Owned Brand Warranty inquiries with After Sales, Service and Support, Gift Card, Jumpstart and Petroleum

What you bring

We are looking for individuals who are:

Customer focused, who go above and beyond to respond to the evolving needs of our customers

Solutions oriented and outcome focused, with a strong attention to detail

Agility and Flexibility to navigate through a suite of call types and programs specific to Corporate Customer Support

Team players with strong communications skills, who build relationships easily you go

While some experience is preferred, if you have a willingness to learn and are able to solve problems while keeping the customer top of mind, then this is definitely the place to be.

This is a contract role until January 2025