Current jobs related to Lead Guest Services Agents - Mississauga - Shannex Incorporated

  • Guest Services Agent

    1 month ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and...

  • Guest Services Agent

    1 month ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and...

  • Guest Services Agent

    1 month ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience for all.Key ResponsibilitiesProvide...

  • Guest Services Agent

    1 month ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience for all.Key ResponsibilitiesProvide...

  • Guest Service Agent

    2 months ago

    Mississauga, Canada Holiday Inn Express Inn & Suites- Toronto Airport West Full time

    **Overview** The Guest Services Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay with us. To deliver a great guest experience - The Guest Services Agent will check in and out guests efficiently, and make sure they have...

  • Guest Service Agent

    5 months ago

    Mississauga, Canada Quality Inn and Suites Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services - Manage reservations and room assignments - Address guest concerns and resolve issues promptly - Coordinate with other hotel departments to ensure guest satisfaction -...

  • Guest Service Agent

    4 weeks ago

    Mississauga, Canada Quality Inn and Suites Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services - Manage reservations and room assignments - Address guest concerns and resolve issues promptly - Coordinate with other hotel departments to ensure guest satisfaction -...

  • Guest Service Agent

    2 months ago

    Mississauga, Canada Four Points & Element Toronto Airport Full time

    **Job Title**:Guest Service Agent **Job Type**:Full-Time **Rate of Pay**:$21.63 - $24.03 per hour **What do we offer?** - Hotel Discounts at Marriott hotels - Pension Plan - Health & Dental Benefits - Associate Meals - Personal Days & Time Off for Work Anniversary - Career Development **Responsibilities of the Guest Service Agent are**: - Welcome guests...

  • Guest Services Agents

    2 months ago

    Mississauga, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Guest Services Agents

    5 months ago

    Mississauga, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Guest Services Coordinator

    5 months ago

    Mississauga, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Guest Services Agent Towneplace Suites By

    5 months ago

    Mississauga, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Services Agent

    5 months ago

    Mississauga, Canada Silver Hotel Group Full time

    **Guest Services Agent - Part Time** We are currently looking for a **Part Time** **Guest Services Agent**! The primary responsibility of the Part Time Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are...

  • Guest Experience Centre Consultant

    5 months ago

    Mississauga, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Mississauga)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Bilingual Guest Experience Centre Consultant

    5 months ago

    Mississauga, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Mississauga)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...

  • Full Time Guest Service Agent

    5 months ago

    Mississauga, Canada The Waterside Inn Full time

    GUEST SERVICES AGENT DEPARTMENT: Rooms Divisio REPORTS TO: Guest Services Manager/Supervisors/General Manag SUMM RY: Ensures guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the agent to efficiently handle...

  • Guest Services Representative

    3 weeks ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service to...

  • Guest Services Representative

    3 weeks ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service to...

  • Guest Services Representative

    4 weeks ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service to...

  • Guest Services Representative

    4 weeks ago

    Mississauga, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at TownePlace Suites Mississauga-Airport Corporate Centre. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service to...

Lead Guest Services Agents

2 months ago

Mississauga, Canada Shannex Incorporated Full time
Job Number: J- Job Title: Lead Guest Services Agents Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.) Job Type: Permanent Full Time Date Posted: August 26, Closing Date: September 16, Work Location: The Glenerin Inn Schedule: Rotational Number of Positions: 1

Job Description

Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with family and friends.

We are searching for a Lead   Guest Service Agent to join our Glenerin Inn and Spa team based in Mississauga, Ontario.

Meaningful Benefits

Approximate hourly wage: $20.00 - $20.85 Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching) Vacation accrual (begins immediately) and travel insurance Free onsite parking Access to thousands of vendors offering perks and discounts through our WorkPerks program Access to continuing education and training through Shannex’s Centre of Excellence Opportunities to be part of sector innovation and continuous improvement initiatives Recognition and Rewards for service excellence and safety

About the Opportunity

Greets guests and provides them with assistance and information as requested in a professional, courteous and hospitable manner; Responsible for checking guests in and out of the Inn; Responsible for taking dining room reservations; Anticipates and responds to all guest issues/situations promptly and takes appropriate action to rectify concerns; Informs guests by providing information about the hotel and the local area/city; Responsible for balancing of their assigned cash float; Answers internal or external phone calls in a pleasant and professional manner; Adheres to company policies & procedures at all times; Ensures the front lobby is tidy and free of debris; Displays responsible behavior consistent with adherence to organization standards e.g. employee standards of conduct, policies, procedures, etc.; Ensure that guest rooms keys are available by the designated time; Communicates information with team members at shift change; Training on accounts receivable functions Training on weekly revenue management  Assist with team member training/orientation Development of incentive program for GSAs Performs all other related duties as assigned.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

High School Diploma; Strong computer and keyboarding skills; Minimum 6 months experience in a related experience; Experience working as a front desk attendant, or similar, in a hospitality environment; Bilingualism, an asset.

About Us

It all began in when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.