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Customer Service Representative

4 months ago

Oakville, Canada MT Talent Full time

Customer Service Representative
Location: Oakville, Ontario

Hours: Monday to Friday, 9 AM - 5 PM

Work Model: Hybrid (3 days in office, 2 days from home)

About the Company: Our client, a reputable organization in Oakville, Ontario, is seeking a dedicated Customer Service Representative to join their team. They pride themselves on delivering top-notch service and ensuring their customers are satisfied. If you’re looking for a role that combines customer interaction with hands-on product handling, this is the perfect opportunity for you.

Key Responsibilities:

Provide exceptional customer service over the phone, addressing inquiries and resolving issues promptly. Assist customers with packaging and sending products as needed. Maintain a positive, professional attitude with all customer interactions. Collaborate with team members to ensure efficient service and support. Stay coachable and open to feedback to continuously improve performance. Ideal Candidate: Excellent communication skills, both verbal and written. Positive, team-player attitude. Reliable and dependable. Ability to work independently and as part of a team. Coachable and eager to learn. Perks & Benefits: Full benefits package with premiums % paid by the employer. 3 weeks of vacation. Company closure between Christmas and New Year’s. Hybrid work model (3 days in office, 2 days from home).

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