Resort Assistant Manager

5 months ago

Whistler, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury wellness enclave set within the pine-covered mountains of Lanai. At Sensei Lanai, A Four Seasons Resort, experience an adults-only, luxurious wellness enclave on the secluded Hawaiian island of Lanai. Create a personalized journey featuring wellness consultations, spa treatments in a private hale, fitness and well-being classes, lectures and exciting island activities, as well as dining by Nobu. Unmatched hospitality, reputable experts and an extraordinary setting combine to offer a completely customized experience to discover your greatest well-being.

Aloha Four Seasons Resorts Lana'i is seeking anResort Assistant Manager

JOIN OUR 'OHANA

The Resort Assistant Manager oversees the day to day operation of the Reception of the Resort. They manage a team of reception staff to provide a seamless registration and cashiering service for our guests. As the first and last impression of the Resort, this high profile department carries a special responsibility. The Resort Assistant Manager ensures that staff are highly trained, motivated and supervised. They ensure accurate communication between the managers on duty, following up on guest requests and problems. They control room rate availability on full-house nights to maximize occupancy and revenue and protect guaranteed reservations.

We are seeking someone preferably with a college degree in Hospitality Management, and have a minimum of five years hotel Rooms Division experience, including at least three years in an Assistant Department Head position. You will have excellent personal presentation and interpersonal skills, good problem solving ability and be proficient in Hotel property management systems, in particular Opera and Micros Fidelio. You will be fluent in reading, writing and spoken English language skills. Strong supervisory and managerial skills are essential, with outstanding demonstrated coaching and development skills.

Candidates must have valid work authorization for the U.S.

SENSEI LANA'I - A FOUR SEASONS RESORT

Rich wellness traditions combine with serene architecture and a lush island setting to create a true Hawaiian sanctuary at Sensei Lanai, A Four Seasons Resort. A world-class luxury hospitality company, along with renowned health experts and culinary leader Nobu join together to offer a new evidence-led approach to well being that is centered around three practices: movement, nourishment, and rest, all in a luxurious setting filled with beauty. Join the Four Seasons Resort Lana'i ohana (team) as we launch this incredible new retreat offering.

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

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FOUR SEASONS HOTELS & RESORTS

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Learn more about what it is like to work at Four Seasons, visit us:

WHAT TO EXPECT

Salary $72,500.00

Energizing Employee Culture where you are encouraged to be your true self

Comprehensive learning and development programs to help you master your craft.

Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay

Inclusive and diverse employee engagement & recognition events all year-round.

Exclusive discount and travel programs with Four Seasons

Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

And so much more

We look forward to receiving your application, mahalo

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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