Night Manager
7 months ago
**WHY WORK FOR HILTON WHISTLER RESORT & SPA**
The Hilton Whistler Resort & Spa is the Heart and Soul of the Whistler Experience We offer our employees a fun and professional work environment with training and career advancement opportunities. As Night Manager, you will receive the following benefits:
- Life & Leisure Program
- Extended Health Benefits
- Retirement Savings Program
- Complimentary Meals
- Complementary On-Site Parking
- 50% Discount on Food at Cinnamon Bear Bar & Grille
- Educational Assistance Program - Take courses that will assist with your career development
- An Unbelievable Hilton Team Member Travel Program
**PURPOSE**
As part of the Rooms Division Leadership team, the Night Manager at Hilton Whistler Resort & Spa oversees all aspects of the Hotel operation during the evening and overnight shift. In addition to providing leadership and support to overnight team members, the Night Manager prioritizes the safety and satisfaction of our Hotel guests at all times. They require quick and innovative skills as a problem solver and great attention to detail. The Night Manager is also responsible for nightly financial closures and ensuring proper balancing and control of hotel revenue, as well as responding to emergency situations or guest concerns including fire alarms, first aid, and security issues. As a hotel leader, the Night Manager takes pride in their work while promoting a positive and progressive work environment with a focus on developing themselves and their colleagues.
**QUALIFICATIONS**
- High School Diploma and Post-Secondary Hospitality Education preferred
- Minimum 2 years previous Front-line supervisory experience in a hotel environment
- Excellent knowledge of computers, Operating systems, Word, Excel, Outlook
- Previous experience using ONQ or other Hotel PMS system an asset
- Fluent English (written, reading and verbal). Other languages an asset
- Excellent communication skills
- Excellent organization skills
- Excellent time management skills
- Effective problem solving skills
- Ability to lead by example and motivate team members
- Ability to comply with hotel confidentiality policy at all times
- Ability to maintain courteous, friendly, professional work environment
- Ability to work well under pressure
- Assuming responsibility/accountability for department and resort property
- CPR Certification and/or First Aid Training an asset
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