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Sr. Technical Analyst, Middleware

5 months ago

Toronto, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

 WHAT IS THE OPPORTUNITY?

As a Technical System Analyst, you will be responsible for maintaining and enhancing the performance, security, and reliability of our Kofax TotalAgility infrastructure. The ideal candidate will have expertise in PowerShell scripting, managing IIS on Windows Server, and experience with automation tools such as Ansible. Familiarity with Kofax TotalAgility is a definite plus.

WHAT WILL YOU DO?

As Part of a team supporting a mission critical application across 300 Windows servers, you will:

  • Develop and maintain PowerShell scripts for system automation and management tasks.

  • Configure and manage IIS on Windows Server to ensure optimal performance and security.

  • Utilize Ansible for automation of repetitive tasks and streamline system administration processes.

  • Install and support Kofax TotalAgility to ensure efficient document and business process management.

  • Collaborate with cross-functional teams to troubleshoot and resolve system issues promptly.

  • Implement security best practices and stay updated on the latest industry trends.

  • Perform remediation on Windows servers to meet compliance standards

  • Document procedures and processes of scripting, automation and manual task for all related work tasks.

WHAT DO YOU NEED TO SUCCEED?

 Must have:

  • 5+ years in the operations/support of Windows Server.

  • Strong proficiency in PowerShell scripting for system administration tasks.

  • In-depth knowledge of IIS configuration and administration on Windows Server.

  • Hands-on experience with Ansible for automation and configuration management.

  • Familiarity with Kofax TotalAgility and the ability to manage and support the platform.

  • Proven experience in Windows Server administration and troubleshooting.

  • Excellent problem-solving skills and attention to detail.

  • Strong communication and collaboration skills and ability to work independently and as part of a team
     

Nice-to-have:

  • Certifications in relevant technologies (e.g., Microsoft Certified: Windows Server, Ansible Automation, etc.).

  • Previous experience in implementing and supporting document capture and workflow solutions

  • Experience with Quadient application software

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • A world-class training program in financial services

  • Flexible work/life balance options

  • Opportunities to do challenging work

#LI-Hybrid

#TechPJ

Job Skills

Automation Tools, Business Continuity Disaster Recovery, Communication, Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long Term Planning, Microsoft PowerShell, Microsoft Windows Server, Red Hat Ansible, Scripting, Server Administration, Service Request Management, System Administration, Systems Automation, Troubleshooting

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-04-23

Application Deadline:

2024-05-03

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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