Sr. Manager, Workforce Management
1 month ago
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
About our team
The Labour Management team maintains the Labour program for over 1000 stores across our business from coast to coast. We partner and work closely with the Operations, HR, Labour Relations, Finance and Payroll teams to ensure we stay current with store operations and key compliance metrics. As Collective Bargaining Agreements evolve, and we bring new innovation to our systems and processes our team brings it all to life in stores.
We believe in building trust and credibility with the teams that we partner with, not just by striving for excellence, but also based on how we deliver results. We focus on making the right decisions for our customers, colleagues, and the business.
About the role
The Sr. Manager of Workforce Management plays a critical role in managing our Time and Attendance system for our network of Grocery stores across the country. This is a rewarding role supporting one of Canada’s largest employers with ensuring compliant scheduling and payroll. You will have a unique opportunity to influence and drive change that positively impacts our colleagues. We are looking for an energic individual to join our team and provide thought leadership to the business while developing extensive knowledge of their portfolio.
Who we are looking for
We are excited for a leader with the following qualities to join our team:
Energetic team player who values partnerships and collaboration built on trust and respect
Confident and capable problem solver who strives for excellence when achieving results
Process improvement mindset that identifies solutions for how we can continuously improve
Motivated self-starter who takes initiative and can multi-task efficiently in a fast-paced environment
Committed to making the right decisions for our customers and colleagues
Ability to lead in a dynamic environment with strong interpersonal skills
Desire to support our stores and maintain the system for accuracy through database management and integration with other systems
What you’ll do
The successful individual will be accountable for the following core responsibilities:
Own the maintenance of all functional aspects in our Workforce Management System (Persona/Blue Yonder) including store set up, profiles, and configurations for our collective agreements
Partner and collaborate with all stakeholders throughout the organization including the vendor to ensure system stability
Deliver continuous improvement projects with vendors and internal partners that focus on processes and system upgrades to advance store operations and our colleague experience.
Perform User Acceptance Testing to ensure all changes are seamless at store
Support stores and stakeholders with resolving issues and troubleshooting for quick resolution.
Work with colleague records and data to pull together reporting and data analysis.
Responsible for the governance of all Loblaw compliance policies and working with confidential data
Skills & Qualifications
Experience working with a Workforce Management Software (WFM)
Retail store operations experience – with a strong focus on labour scheduling practices and time & attendance processing
Excellent attention to detail, accuracy and quality of work while maintaining our internal systems
Strong verbal and written communication skills to collaborate with many stakeholders across the business
Ability to take on assignments with tight deadlines, manage through ambiguity, and be adaptable at prioritizing work
Highly developed organization, planning and time management skills
Strong personal responsibility, honesty, and integrity
Ability to work independently and problem solve through ambiguity
Demonstrated willingness to learn
Bilingual is an asset
What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success. Here, you will find a phenomenal team to help you achieve your goals as you help us achieve ours Work in our fast-paced, exciting environment, helping our stores, colleagues, and customers every day.
Work Perks Program
On-site GoodLife Fitness, Basketball & Volleyball courts, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
Extensive food options
Tuition Reimbursement & Online Learning
Pension & Benefits
Paid Vacation
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note :
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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