Customer Service Representative

3 months ago

Québec City, Canada PAL Aerospace Full time

At  PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for

PAL Airlines is currently seeking a Fixed-term, Part-Time Customer Service Representative  to join our growing team of committed professionals in our  Quebec City , QC  base .

Duties and Responsibilities:

Assist customers through all phases of their booking, flight check-in and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures and safety and regulatory processes. Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required. Provide outstanding customer service to our customers. Working with the PAL Airlines team on developing new Customer Service initiatives and ideas. Administration duties and reporting in relation to the operations of PAL Airlines scheduled and charter flights. Work closely with all departments of PAL Airlines to ensure our customers’ experience is an enjoyable one from origin to destination. 

 Qualifications:

The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment. The ability to fluently speak both English and French. Must possess exceptional customer service skills.  Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making.  Must be able to work independently and in a team environment. 


What We Offer:

Great work/life balance. Personal travel privileges with PAL and interline agreements with multiple airlines. Comprehensive health benefits including medical, dental, vision, and life insurance. Defined Contribution Pension Plan. Employee Stock Purchase Plan. Employee Tuition Assistance Program. Employee and Family Assistance Programs. Opportunities for growth and development within PAL.

Applications will be accepted on an on-going basis.

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply. 

Only those candidates selected for an interview will be contacted. Thank You

#PALAirlines

  • Customer Service Representative

    1 month ago

    Québec City, Canada Smart & Biggar Full time

    Customer Service Representative Montreal Metropolitan Area, QC, Canada ● Montreal, QC, Canada ● Pincourt, QC, Canada ● Vaudreuil-Dorion, QC, Canada Req # Friday, November 15, Position: Customer Service Representative Location: Vaudreuil-Dorion, Quebec Status: Full-time, permanent Workplace Flexibility: We have a policy that allows...

  • Customer Service Representative

    4 weeks ago

    Québec City, Canada Lebeau Vitres d'Autos - Ste-Foy Full time

    CUSTOMER SERVICE REPRESENTATIVE JOB AT QUÉBEC CITY FOR LEBEAU VITRES D'AUTOS - STE-FOY.Expected salary rangeup to $23.50 / hWorkplace : Québec City, QCTasksAnswer phone requestsCustomer follow-upCustomer serviceREQUIREMENTSExperience1 year as Customer Service Representative1 year as Liaison AgentDriver's licensePassenger Car Driver's...

  • Customer Service Representative

    3 months ago

    Quebec City, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Quebec City** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...

  • Customer Service Representative

    3 weeks ago

    Quebec City, Canada COGIR Immobilier Full time

    Job Title: Customer Service Representative">About the Company:">Le Boisé Vanier, a private residence for seniors located along the St-Charles River, is looking for a full-time customer service representative.">Job Description:">We are seeking a detail-oriented and organized individual to join our team as a customer service representative. In this role, you...

  • Customer Service Representative

    6 months ago

    Quebec City, Canada Sani Marc Inc Full time

    **Customer service representative**: Emploi - Permanent Full-time - **Agent/Clerk - Customer service** Succursale: Québec -Québec Quebec G1N 3N1 **As soon as possible**Schedule: Monday to Friday (Day) **Description: **Working at Sani Marc means**: - ** Taking responsibility **and control of your files by doing whatever it takes and making sure it’s...

  • Customer Service Representative

    2 months ago

    Québec, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Québec is looking for a Customer Service Representative to provide exceptional customer experiences. As a Cashier, you will be responsible for handling customer transactions, answering questions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...

  • Multilingual Customer Service Representative

    3 weeks ago

    Québec, Quebec, Canada Randstad Full time

    We are seeking a detail-oriented and empathetic Multilingual Customer Service Representative to enhance the online shopping experience for our clients. Located in Quebec City, this role is perfect for someone who thrives in a fast-paced environment and is fluent in both English and French.About UsOur client is a well-established fashion and home decor...

  • Customer Service Representative

    6 months ago

    Quebec City, Canada DC UNDER CAR SOLUTIONS Full time

    We are looking for motivated and passionate Customer Service Representatives that want to make a difference! Looking for full time schedules, Monday to Friday. Please review the following info for more details! **Customer Service Representative Job Responsibilities**: - Serves customers by providing product and service information and resolving product and...

  • Customer Service Representative

    7 months ago

    Québec, Canada Physiothérapie Universelle Full time

    **Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...

  • Customer Service Representative

    6 months ago

    Quebec City, Canada Safety Express Ltd. Full time

    Safety Express Ltd, an Aramsco Company has been serving its clients for over 35 years in the Abatement, Restoration, Industrial Safety, Professional Cleaning and Surface Preparation market. We are currently seeking an enthusiastic, highly motivated, and experienced Customer Service Representative to join our dynamic team. OBJECTIVE The Customer Service...

  • Insurance Customer Service Representative

    7 months ago

    King City, Canada Dumitru Pitu - Desjardins Insurance Agent Full time

    **Insurance Customer Service Representative - Desjardins Insurance Agent Team Member**: **Commission-Based - Remote** Location: Richmond Hill Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic...

  • Customer Service Representative

    7 months ago

    Québec, Canada Groupe Ménage Star Full time

    Groupe Ménage Star is a leading provider of premier cleaning services, dedicated to delivering exceptional results and exceeding client expectations. With a focus on excellence and customer satisfaction, we take pride in our commitment to creating clean, comfortable spaces for our clients. As a Customer Service Representative at Groupe Ménage Star, you...

  • Customer Service Representative

    7 months ago

    Québec, Canada BMO Financial Group Full time

    428, rue Lafontaine Riviere-du-Loup Quebec,G5R 3B8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Quebec City, Canada BMO Financial Group Full time

    1181 Turnbull Avenue Quebec Quebec,G1R 0B5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    1 month ago

    Quebec City, Canada BMO Financial Group Full time

    1181 Turnbull Avenue VILLE DE QUEBEC Quebec,G1R 0B5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Quebec City, Canada BMO Financial Group Full time

    8400 boul Henri-Bourassa, #100 Quebec Quebec,G1G 4E2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    7 months ago

    King City, Canada BMO Financial Group Full time

    1700 King Road, Unit 16 King City Ontario,L7B 0N1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    7 months ago

    Quebec City, Canada BMO Financial Group Full time

    205 Joseph-Casavant Ave Quebec Quebec,G1C 7X8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    7 months ago

    Quebec City, Canada BMO Financial Group Full time

    1600 boulevard Lebourgneuf Quebec Quebec,G2K 2M4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Québec, Canada Ingersoll Rand Full time

    **BH Job ID**:577 **SF Job Req ID**:8850 Customer Service Representative **Job Summary** Reporting to the Customer Service Supervisor, the Customer Service Representative responds to customer inquiries, enters orders into the system, coordinates shipments of our products to our customers or business partners and handles authorized merchandise returns...