Manager Vendor Relations

6 months ago


Markham, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are seeking a driven, positive, collaborative, and adaptable individual to join our Claims Procurement Team as a Manager, Vendor Relations The purpose of this role is to handle the performance and risk within Aviva’s Claims supply chain. The Vendor Relationship Manager will be responsible for the timely completion of all required vendor management framework tasks and activities, management of contractual risks and compliance to obligations and service levels and remediation of all risk and performance findings.

Does this sound like you? Come join our Team

What you'll do

Establish regular meetings with suppliers and key business stakeholder to share performance, risk and deliverable information. Engage other stakeholders in vendor meetings as required

Supervise and run existing service level agreements (SLAs)

Establish and supervise vendor performance score carding and performance reviews

Handle and track vendor incentives and rebates

Track, mitigate and remediate supply chain operational and information security risk

Coordinate with stakeholders and Analytics to develop operational reporting to support tracking of key measures

Support procurement and business to review/establish new vendor services, service levels, discounts and pricing as the need arises

Act as a Subject Matter Expert to support supplier sourcing activities

Interact with national accounts on an as required basis to address any issues and/or requests

Participate in department evaluations to assess efficiency and financial opportunities

Participate in new project development review meetings and support delivery of Claims priorities

Reduce spend and increase vendor quality and efficiency

Regularly evaluate and assess vendor relationships and contracts based on ongoing needs, to ensure value, quality and innovation

Provides oversight and leadership into service delivery and projects, and identifies / executes on cost reduction opportunities

Participate in risk and governance reviews and manage remediation activities

Review supply chain compliance and coordinate with business and Vendor Governance to find opportunities for improvement

Negotiate and reach agreement with suppliers / vendors

What You'll Bring

PMAC or equivalent

MBA

Project Management Skills

Understanding of finance fundamentals

CIP, FCIP or CRM is an asset

Bilingual French/English preferred

Quality improvement experience (i.e. PMM, Lean Six Sigma)

A university degree in business, finance or other related field

3 - 5 years of strong vendor management and risk experience of both commodity and services

Demonstrable record of delivering major and sustainable financial savings

Proven track record of implementation and execution of value driven projects

Commercial awareness and business acuity (contract development through to execution)

Strong experience in financial analytical skills

Problem solving skills

Ability to work independently and take initiative

Time management, prioritization

Excellent presentation and communication skills at executive level

Strong knowledge and understanding of Aviva Claims structure and processes

Demonstrates sophisticated interpersonal skills

Is service oriented, self motivated, goal oriented and works well in teams

Advanced relationship management skills

Demonstrates courage and self confidence

Demonstrates ability to mediate conflict / issue resolution with ability to identify alternative solutions

Actively demonstrates Aviva values in action

What you’ll get

Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Our vacation package starts at 4 weeks + the opportunity to buy an extra week.

Exceptional Career Development opportunities.

We’ll support your professional development education

Hybrid working model

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.


  • Vendor Manager

    6 months ago


    Markham, Canada BGIS Full time

    **Who We Are** **SUMMARY** The **Vendor Manager **is responsible for the maintenance and enhancement of The Vendor Management System and performance activity related to vendor operations, efficiency and risk. Specific responsibilities include but are not limited to oversight and governance of vendor performance measurement and management, deployment of...

  • BPO Vendor Manager

    1 day ago


    Markham, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...

  • BPO Vendor Manager

    1 day ago


    Markham, Canada Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, Canada Kyndryl Full time

    Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Markham, Canada BGIS Full time

    **ABOUT US** **OUR CULTURE** At BGIS, our culture is built on three foundational pillars: - **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve. - **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and...


  • Markham, Ontario, Canada Enercare Inc. Full time

    About the RoleWe are seeking a highly skilled Data Governance and Vendor Manager to oversee the performance of our Business Process Outsourcing (BPO) vendor responsible for data cleansing and governance. The ideal candidate will have experience in managing operational teams, building and leading data quality and governance processes, and developing robust...


  • Markham, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:Procurement & Sourcing **Pay Details**: **Department Overview** TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life,...

  • BPO Vendor Manager

    2 days ago


    Markham, Ontario, I3P, CA Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: At Pet Valu we understand that your pet is part of the family because we’re devoted pet lovers too. We have been providing pets with everything they need to live healthy, happy, and active lives for more than 40 years. Our Supply Chain team is growing and evolving to ensure that we continue to provide the...


  • Markham, Canada ENERCARE Full time

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...


  • Markham, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:Procurement & Sourcing **Pay Details**: **Department Overview** TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life,...


  • Markham, Canada Bumble Bee Foods, LLC Full time

    **LOCATION**: Markham, Ontario **DEPARTMENT**: Accounting/Finance **Clover Leaf Seafoods** **Who We Are** For over 100 years, Clover Leaf and Brunswick have delivered delicious, healthy, and affordable canned seafood to consumers. Today, as the leading branded marketer of canned seafood in Canada, we’re expanding our business, and there’s never been...


  • Markham, Canada BGIS Full time

    **Who We Are** BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over...


  • Markham, Canada BGIS Full time

    **ABOUT US **OUR CULTURE At BGIS, our culture is built on three foundational pillars: - **Culture of Care**:We deeply care for each other, our clients, partners, and the communities we serve. - **High Performing Teams**:We go Above and Beyond to deliver exceptional services. INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and...


  • Markham, Canada Ontario Health atHome Full time

    **Job Description**: **CARE AND BE CARED FOR - THIS IS YOUR HOME** Reporting to the Director, Contract Services, the Manager, Contract Services position is responsible for negotiating, managing, monitoring and evaluating service provider and vendor performance in accordance with service agreements and ministry-defined goals. Provides expert advice to...


  • Markham, Ontario, Canada Pet Valu Full time

    Job DescriptionAt Pet Valu, we are seeking a Strategic Logistics Manager to join our team. This role will be responsible for leading initiatives to improve transportation efficiency and connecting TMS capabilities with opportunities for cost savings.About the RoleThe successful candidate will have a minimum of 4 years' experience in supply chain/logistics...


  • Markham, Ontario, Canada Hyundai Canada Full time

    Job Description:At Hyundai Canada, we are seeking an experienced Public Relations Manager to enhance and protect our public image, both internally and externally. This role involves implementing strategic communication programs, engaging with the Canadian business media, and representing the company in a positive light through various channels.Key...

  • Purchasing Manager

    7 months ago


    Markham, Canada Mary@velocityhr.ca Full time

    Responsibilities: - Develop and implement purchasing strategies and policies to ensure efficient and cost-effective procurement of goods and services - Source and evaluate vendors, negotiate contracts, and manage vendor relationships - Collaborate with internal stakeholders to understand their purchasing needs and requirements - Analyze market trends and...


  • Markham, Canada ENERCARE Full time

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...


  • Markham, Canada Toyota Full time

    **Dealer Relations Manager** **About Toyota Financial Services** Toyota Financial Services (TFS) provides retail, leasing and dealer financing services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly owned subsidiary of Toyota Motor Corporation in Japan with the Canadian...