Bilingual Customer Service Representative

4 months ago

Richmond Hill, Canada Canada Computers & Electronics Full time

Responsibilities

: Deliver exceptional customer service by aiding customers in locating products and providing in-depth product knowledge Receive and manage incoming shipments, including unloading and stocking merchandise Ensure products are displayed according to company standards, maintaining an organized and visually appealing sales floor Conduct retail sales transactions and manage the cash area with accuracy Uphold housekeeping standards to create a clean and inviting store environment Perform various duties as assigned to support overall store operations Translate English texts into French in the areas of marketing, electronics, IT and Retail Maintain/update the content of the French website (banners, product descriptions, policies, etc.) Work closely with graphic designers and editors to create advertising materials for customers (promotions, posters, flyers, etc.) Ensure the translation of all descriptions and specifications of products in store are accurate Translate and update various policies and corporate guarantees Translate various documents for employees Review existing documents Complete the creation and translation of addenda and notice

Requirements:

1-2 years of retail sales experience in a similar technical environment Proficient in technical tasks related to computer parts, accessories, and consumer electronics High school diploma or equivalent preferred Capability to work independently and collaboratively within a team Excellent problem-solving abilities, attention to detail, and organizational skills Proven track record of achieving sales targets Strong communication skills, both written and verbal, with proficiency in bilingual (French) Comprehensive knowledge of computer parts and accessories, as well as consumer electronics

Canada Computers is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Canada Computers will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process.

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