Business Analyst

3 weeks ago

Ottawa, Canada Civix Full time

Description

Our company requires an experienced Business Analyst to work with our clients to understand their requirements, work with a technical team to propose solutions, verify scope in a quality assurance capacity, and document scope for client sign off and approval. We are looking for individuals who can multitask, love working with clients, are detail-oriented, have excellent communication skills, and can use advanced problem-solving skills. 

General Responsibilities:

Meet with key stakeholders to understand and provide guidance on their process, determine business system needs and requirementsLead the analysis effort with clients on custom software development projectsAnalyze and formulate solutions to business problems including write-ups more detailed than User Stories that the development team can use from a technical perspective, workflow diagrams/process maps, software prototypes/wireframes, and end user documentationMaintain clear and effective communication with various stakeholders, including functional/technical specifications and testing results with DevelopersAssist with developing testing strategiesPerform testing within specific timelines on new features and functionality to ensure they meet the business requirementsClearly present the results of analysis/solution design, testing, application functionality, and User Acceptance Testing (UAT) to key stakeholdersTrain users on system functionality, including travel to client sites to conduct software training (must meet travel requirements to enter the USA)Become intimately familiar with all aspects of the Grants Management SoftwareChallenge the status quo - don’t just accept what is presentedOperate both independently and as a team in a fast-paced and demanding work environment with competing priorities where strong organization and multitasking skills are required

Required Skills and Experience:

Minimum 5 years proven work experience as a Business Analyst for custom software implementations that have taken a system livePassion for analysis and problem-solving, with proficiency in BABOK Principles and Software Development Life Cycle (SDLC)Solid organizational skills with attention to detail - ability to not just track tasks from a high level, but get down in the details, understand the problems, and come up with holistic solutionsExperience with Grants Management and Agile frameworks such as Scrum and Kanban an assetAbility to author software requirements and specifications documents Excellent client-facing and internal communication (written, verbal, and visual) and interpersonal skillsExperience manually testing and facilitating User Acceptance Testing (UAT) for custom softwareExperience in providing software support and training to end usersMust be located within United States or Canada, and must be willing and able to travel to/within the United States to meet clients onsite (must meet travel requirements to enter the USA if located within Canada)Exceptional presentation (written, verbal, and visual) skills, without stage frightLeadership skills, business acumen, and ability to demonstrate to clients a complete command and understanding of the business needs, problems, issues, and priorities in relation to the custom softwareTech savvy with strong ability to adapt and be flexible as new technology is implementedQuick learner who is self-motivated and proactive, takes initiative and accountability, demonstrates radical candor and a can-do attitude with a service-oriented approachMust be highly resourceful with ability to work independently and collaboratively in a team environmentStrong time-management skills with ability to prioritize and complete multiple tasks in a fast-paced, technical environment

Education/Certification:

Diploma or Bachelor’s DegreeCBAP or similar certifications would be considered an asset

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