Intermediate Auto Claims Advisor/Adjuster

4 months ago

Ottawa, Canada Aviva Full time

Aviva Canada, l’un des groupes d’assurance de dommages les plus importants au pays, propose d’extraordinaires perspectives de carrière À l’heure actuelle, notre équipe de l’Indemnisation est à la recherche de conseillers en indemnisation Auto empathiques, motivés et qui ont à cœur la satisfaction du client. Si vous aimez travailler dans un environnement en constante évolution, si vous avez la passion d’aider les gens et le désir de vous épanouir professionnellement, nous aimerions vous connaître

À titre de conseiller en indemnisation Auto, vous serez le premier point de contact de nos clients lorsqu’ils auront le plus besoin de nous. Tout en fournissant une qualité de service à la clientèle hors pair, vous les guiderez tout au long du processus d’indemnisation, mènerez des enquêtes et prendrez les décisions les mieux adaptées aux circonstances. 

Puisqu’Aviva reconnaît à la fois le caractère nécessaire du télétravail et, d’autre part, les bénéfices associés à la fréquentation de vos collègues sur les lieux d’affaires, ce poste vous est offert selon un modèle hybride. Le meilleur des deux mondes

Quelles seront vos tâches?

Guider les clients tout au long du processus d’indemnisation, enquêter sur leurs sinistres de collision automobile et répondre à leurs besoins. Travailler conformément aux pratiques de la compagnie et aux exigences réglementaires de l’industrie; appliquer les pratiques exemplaires et assumer la responsabilité de ses résultats en matière de service à la clientèle et d’indemnisation. Travailler de façon autonome dans un environnement numérique. Participer activement aux formations ayant pour objectif de maintenir à jour vos connaissances au sujet des meilleures pratiques applicables aux règlements de sinistres. Participer aux projets spéciaux et fournir à Aviva la rétroaction lui permettant de poursuivre ses initiatives d’excellence en matière de service à la clientèle.

Compétences requises :

Au moins 3 années d’expérience en service à la clientèle Posséder un diplôme d'études collégiales et ou un AEC en assurance de dommages. Aptitude à travailler dans un environnement numérique et à distance. Détenir permis de l’AMF d’expert en sinistres et un solide atout Volonté d’aller chercher son permis d’expert en sinistres Vive curiosité et volonté de trouver des moyens d’améliorer les processus afin de toujours offrir une expérience client hors pair. Bilinguisme : La connaissance de l’anglais en plus du français est requise puisque ce poste exige de communiquer, oralement et par écrit, avec nos clients, nos partenaires et les autres équipes de Aviva Canada situées partout au Canada. Capacité d’incarner la culture et les valeurs de l’entreprise et d’y apporter une contribution positive.

Ce que nous vous offrons :

Une rémunération globale avantageuse, qui comprend notamment un salaire de base, d’éventuelles primes annuelles, des vacances payées, un régime d’épargne-retraite, un régime d’actionnariat, des avantages sociaux, un compte de dépenses personnel Mieux-être ainsi que trois journées rémunérées pour participer à des activités de bénévolat. Débute avec 4 semaines de vacances par année Des occasions de perfectionnement professionnel hors du commun, dont un plan personnalisé axé sur l’avancement de carrière au sein du service de l’Indemnisation automobile. Un soutien relatif à votre formation professionnelle (paiement des cours menant à l’obtention du titre de PAA Des programmes d’entreprise favorisant le bien-être physique et psychologique des employés.

Notre environnement de travail

Une culture d’équipe diversifiée, inclusive et dynamique où vous pouvez vous épanouir tout en demeurant fidèle à qui vous êtes. Des événements périodiques à caractère social, favorisant l’esprit d’équipe. Un programme de reconnaissance des employés. Travail en mode hybride ( présence au bureau obligatoire 2 fois par semaine )

Aviva Canada s’engage à prendre des mesures d’adaptation du milieu de travail pour tous les candidats ayant une incapacité fonctionnelle, et ce, à toutes les étapes du processus de recrutement, y compris celle de la demande d’emploi. Par conséquent, si vous avez un handicap qui nécessite que des mesures d’adaptation soient prises, nous travaillerons avec vous pour combler vos besoins. Prenez note que tous les candidats doivent préciser la nature de leurs besoins d’adaptation dans la demande d’emploi. Par ailleurs, vous êtes prié d’en aviser le partenaire en acquisition de talents, qui, avec votre aide, déterminera les mesures qui s’imposent

  • Intermediate Auto Claims Advisor/Adjuster

    4 days ago

    Ottawa, Canada Aviva Full time

    Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors – empathic, motivated and customer focused individuals. If...

  • Intermediate Bilingual Property Field Claims

    2 months ago

    Ottawa, Canada Intermediate Bilingual Property Field Claims Adjuster, HYBRID (Ottawa, ON) Full time

    Company: Intermediate Bilingual Property Field Claims Adjuster, HYBRID (Ottawa, ON) - Job Description- We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team!- Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of professional...

  • Auto Claims Advisor/Adjuster

    4 weeks ago

    Ottawa, Ontario, Canada Aviva Full time

    Job DescriptionWe are seeking a skilled Auto Claims Advisor/Adjuster to join our team at Aviva Canada. As an essential member of our Auto Claims team, you will be responsible for guiding customers through the claims process with empathy and expertise.Key ResponsibilitiesInvestigate auto collision claims, identify key issues, and develop effective solutions...

  • Auto Claims Consultant

    1 month ago

    Ottawa, Ontario, Canada Aviva Full time

    About the Role:We are seeking an Intermediate Auto Claims Advisor to join our team at Aviva Canada. As a key member of our Auto Claims team, you will be responsible for guiding customers through the claims process, conducting investigations, and making decisions on the best course of action.Key Responsibilities:Guide customers through the claims process,...

  • Auto Claims Advisor

    2 weeks ago

    Ottawa, Ontario, Canada Aviva Full time

    Unlock a rewarding career in auto claims with Aviva Canada, where you'll make a meaningful impact on customers' lives.Company OverviewAs a leading property and casualty insurance group, Aviva Canada is committed to providing exceptional customer service. Our Auto Claims team is dedicated to helping customers navigate the claims process with empathy and...

  • Claims Specialist

    1 month ago

    Ottawa, Ontario, Canada TD Bank Full time

    Job DescriptionWe are seeking a Claims Specialist to join our team in Ottawa, Ontario. As a Claims Specialist, you will be responsible for supporting customers with their auto insurance claims.Company OverviewTD Bank is one of Canada's largest financial institutions, and we're committed to providing legendary experiences and trusted advice to our...

  • Intermediate Casualty Claims Representative

    6 months ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Adjuster

    6 months ago

    Ottawa, Canada Kernaghan Adjusters Full time

    **JOB DESCRIPTION** - Reporting to the VP of ON Operations - Attending or investigating claims on behalf of our principals to: assess damages, create scopes of repair, interview claimants and witnesses and create scene diagrams - Reviewing policy wordings to determine coverage - Communicating findings of investigations in a detailed report format - Reviewing...

  • Td Insurance, Bilingual

    2 months ago

    Ottawa, Canada TD Bank Full time

    **Work Location**: Ottawa, Ontario, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: $47,900 - $71,900 CAD **Department Overview** TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide...

  • TD Insurance, Bilingual

    2 months ago

    Ottawa, Canada Sécurité Nationale Compagnie d'Assurance Full time

    Description : Department Overview TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three...

  • Auto Appraisal Claims Technical Advisor New

    6 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7231 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Posting Range : $66,300 - $122,100 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Claims Adjuster Ii, Casualty

    1 month ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Intermediate Bilingual Property Field Claims Adjuster, Hybrid

    7 months ago

    Ottawa, Canada Xpera Full time

    Description We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team! Why should you consider a career with ClaimsPro? We are proud of our people and it shows: You will be part of a team of professional independent adjusters from across Canada. Your career can grow into other lines of claims,...

  • Claims Adjuster

    1 month ago

    Ottawa, Canada Zurich 56 Company Ltd Full time

    Claims Crop Field Adjuster IIZurich is currently looking for a RCIS Crop Claims Field Adjuster II to work out of the state of Ohio. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.The ideal candidate will need to live and service within a...

  • Property Claims Adjuster

    2 weeks ago

    Ottawa, Canada Xpera Full time

    Description: We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team! Why should you consider a career with ClaimsPro? You will be part of a team of professional independent adjusters from across Canada. Your career can grow into other lines of claims, branch management, across Canada into other...

  • Intermediate Bilingual Property Field Claims Adjuster, HYBRID

    2 months ago

    Ottawa, Canada Xpera Full time

    Description We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team! Why should you consider a career with ClaimsPro? We are proud of our people and it shows: You will be part of a team of professional independent adjusters from across Canada. Your career can grow into other lines of claims,...

  • Dedicated Claims Adjuster

    4 weeks ago

    Ottawa, Ontario, Canada Sedgwick Full time

    About SedgwickWe're a company that truly cares about our people and the communities we serve. At Sedgwick, you'll experience a culture of caring, flexibility, and support that helps you thrive in your career and beyond.As a valued colleague, you can expect:A comprehensive benefits package to protect your mental, physical, financial, and professional...

  • Claims Adjuster II, Casualty

    1 month ago

    Ottawa, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is...

  • Catastrophic Claims Adjuster

    6 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7017 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Claims Adjuster

    4 weeks ago

    Ottawa, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking an experienced Claims Adjuster to join our team as a Liability Specialist. This is a full-time opportunity that involves adjusting claims while maximizing business development opportunities.