Project Manager
2 months ago
Responsibilities:
- Must have -Genesys Cloud implementation and product experience
- Plan and implement large IT projects
- Direct and lead the work of technical staff
- Evaluate new IT strategies and procedures
- Ensure deadlines and cost targets are met
- Maintain required project documentation
- Serve as a liaison between business and technical aspects of projects
- Proven record of accomplishment of delivering successful projects on time, within budget, and meeting customer expectations.
- Strong experience in project management methodologies, including Scaled Agile, Agile, and Waterfall.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members, internal/external business stakeholders, IT stakeholders, and senior management.
- Ability to manage multiple projects simultaneously and prioritize competing demands effectively.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate project risks and issues.
- Project management certifications, such as CSM (Certified Scrum Master), and/or PMP (Project Management Professional) are highly desirable.
- Experience leading projects with public sector organizations in Canada. This could include municipal, provincial, or federal governments as well as crown agencies.
Requirements
Qualifications:
- 10+ Yrs of Project Management experience in information technology or other related fields
- Experience Implementing 2+ Projects in Genesys IVR
- Strong project management skills
- Strong analysis and critical thinking skills
- Deadline and detail-oriented
- Strong leadership qualities
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