Upper GI Cancer Care Coordinator

1 month ago

Victoria, Canada The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

Job summary

We have a unique and exciting opportunity to join the Upper GI Cancer team based at the RVI as a Cancer pathway coordinator.

Working alongside the existing post holder as a job share, the post holder will be responsible for ensuring patients progress through all aspects of the cancer pathway by coordinating their care and service delivery form referral to discharge

Interview date: 13th June 2024 Job share You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

Working as an integral member of the MDT and under the guidance of a nurse specialist, the post holder will be a point of contact for patients, carers and the MDT and the role will involve direct contact with patients in the clinical environment, indirect care coordination and regular liaison with other departments and services.

Applicants must be enthusiastic and motivated with previous experience in health or social care setting ideally working with patients

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review. Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit Coordinate the care for a defined group of patients assessed by a registered practitioner. Organise and prioritise the designated workload in relation to identified needs Coordinate the handover with other teams to facilitate safe and effective transition of care between services in order to provide seamless support for people Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS method of payment is a salary deduction from your first months pay.

Person Specification

Qualifications & Education

Essential

GCSE English language and Mathematics (Grades 9-4) or equivalent qualification / experience NVQ 4 or NVQ 3 plus additional training to diploma level equivalent or equivalent qualification / experience

Desirable

Coaching or teaching qualification

Knowledge & Experience

Essential

Relevant health or social care experience or equivalent Experience of multi professional working Understanding of patient-centred care Understanding of health/social care environment Knowledge of a range of work procedures and practices Knowledge of a full range of IT systems

Skills & Abilities

Essential

Ability to work to tight deadlines Effective communication skills Excellent organisational skills

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