Program Assistant

3 months ago

Vancouver, Canada Coast Mental Health Full time

Status: Permanent, Full-time

Salary Range: $28.80 - $30.53

Location: Head Office, Vancouver, BC

Schedule: Mondays to Fridays - 8 am to 4pm

Job Summary

We are currently seeking a highly motivated and experienced professional to administer the Coast Trust Program. Coast is authorized under an Order in Council to administer trust funds for “Persons with a Disability” (PWD), including people with mental illnesses. The Coast Trust Program helps clients protect and manage financial assets, ensuring the benefit and security of a lump-sum principal while improving their quality of life without affecting disability assistance payments. Funds may be used for services and aids related to the Beneficiary’s health or well-being. All income and expenses of the trust are separately accounted for and may be reviewed by the Financial Services Authority (BCFSA), an agency of the Government of British Columbia. Currently we have 300 trust clients and $20 million under management. 

Under the direction of the Assistant Controller, the Program Assistant - Trust is responsible for providing administrative, financial and technical assistance in the preparation and administration of discretionary and non-discretionary trusts on behalf of qualified clients.

This involves assisting clients to access legal and financial consulting assistance, helping to interpret trust legislation and regulations for clients and entering into trust agreements.

The position is also responsible for assuring that Coast complies with appropriate legislation and regulations governing trusts.

Provides Financial Trust contract administration and interpretation to Coast managers, external agencies potential clients and legal and financial agencies government bodies which supports the Coast in the development, administration, and maintenance of all Trust contracts. This position may supervise unionized employees.

 RESPONSIBILITIES

Ensure all trust revisions are processed accurately and on time. Monitor and troubleshoot trust fund orders in a timely manner Main point of contact between Trust clients and Coast’s Trust Program. Assists trust clients by monitoring expenditures against Ministry rules. Provides administrative support by composing and/or preparing correspondence, maintaining record keeping/filing systems. Performs a variety of advanced word processing functions including typing correspondence, minutes, reports, spreadsheets, stat reports and circulates related information as required. Assists manager responsible for contracts by performing duties such as providing information related to legal and policy requirements of contracts, and providing guidance, advice, and recommendations related to contract terms and conditions. Communicate and answer inquiries from Advisory teams and Operations groups by email and phone ​Performs other related duties as assigned.

Job Qualifications *

Typical Education, training, and experience.

Successful completion of Grade 12 Office Administration Certificate and/or post-secondary training in office administration and/or a combination of education, experience and training OR recent related experience of two years in areas such as Canadian law as it relates to Client trusts and disability benefits, financial matters, guardianship legislation or advocacy. 1 years related experience Priority given to applicants with background in Mental Health and/or related Community Social Services or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work
 

Typical Skills and Abilities.

Strong interpersonal communications (written and spoken) Advanced computer skills including proficiency with office software programs including: word processing, spreadsheet, email, desktop publishing, web based technology and database management software Ability to type 60 wpm Knowledge of standard automated office systems Ability to analyze and resolve problems, and do basic mathematical calculations Business writing skills Ability to deal with people with mental illness Ability to use initiative in organizing and prioritizing personal work routines, handle unusual situations and maintain confidentiality

About Coast
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

  Why Coast  

We believe in the person, not the disease We operate client-centered care under the principles of psychosocial rehabilitation There is a variety of work within a particular position and within the organization We strive to be the best that we can be We hold Exemplary Status accreditation through Accreditation Canada We have won numerous awards for our innovative programming We care about our employees, and believe in living our values and culture throughout the organization

***Employees of Coast must apply within seven days of the posting date with their internal account (Coast email address registered) to be considered as an internal applicant. Current Coast employees who apply to this posting using external accounts or after the 7 day deadline will be considered as external candidates. Seniority will not apply.***

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability.

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