Program Assistant

6 months ago

Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. For the past 45 years, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

We are looking for a motivated Program Assistant to join our team

**POSITION FUNCTION**:
The position is responsible for providing administrative support, accurate records and data management for MOSAIC’s Volunteer Resources department and Enhanced Settlement programs, with a focus on the following communities - seniors, 2SLGBTQ+ and newcomers with disabilities.

**DUTIES AND RESPONSIBILITIES**
- Perform administrative tasks: answer inquiries about the programs, file documents, produce documents and spreadsheets, order office/program supplies, enter/record financial data
- Help with the screening and onboarding of new volunteers
- Support clients and volunteers, register them, maintain records, provide information/referrals and orientation
- Prepare and/or assist with correspondence, presentations, publications, marketing, events, reports and surveys
- Research and compile information and data

**QUALIFICATIONS**:

- Completion of secondary school and a one or two-year college program and/or comparable experience
- Strong computer skills, including competency in Microsoft Office, Word and Excel
- Strong interpersonal and written communication skills
- Excellent customer service skills
- Familiarity with Better Impact or other CRM databases is an asset
- Familiarity with the Canadian Code of Volunteer Involvement is an asset
- Additional languages are an asset
- Experience working with seniors or persons with disabilities is an asset
- Lived experience with disability is an asset
- Current and satisfactory Criminal Record Check

**HOURS**:Part-Time (28 hours a week)**

**BENEFITS**:
A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

**DEADLINE**:
Ongoing until filled

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace, Code of Conduct, and COVID-19 Vaccination.

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