Facilities Technician

Location(s):  Surrey or Vancouver - GVA

Job Type:  Full Time 

myWork Options:  In-person

Starting Salary Range: $54,000 to $64,000

Background Screening Requirement:  

Enhanced Criminal Record Check Credit Check  Identity Verification  Employment Verification References

What's the job?
The Facilities Technician is a member of an operations team that works under the direction of the Facilities Management (FM) Group. Responsibilities of the positions are: 1) Completing approved service requests – Facilities Technicians will be given specific facilities service requests for efficient completion within their scope of skill and ability. While all facilities technicians share areas of general responsibilities, it is recognized that each tech will also have their own trade areas of qualification and expertise. All Facilities Technicians are expected to understand the team's capability and knowledge of FM-related trades. These trades are electrical, mechanical, heating and ventilation, carpentry, millwork, flooring, roofing systems, painting, drywall, glazing, locksmith technology, physical security, plumbing and office workstation systems. Facilities Technicians are expected to stay current and knowledgeable of best practices and new technologies in these trades related to FM at Coast Capital. 2) Project Management/Coordination – Facilities Technicians will also be responsible for managing facilities-related renovation projects initiated by the Planning & Construction Team. These projects will typically take one week and two months to complete and may involve the coordination of 6-8 different trades in an operating branch or office. Facilities Techs will be responsible for reporting timelines and meeting the needed deadlines for completion. 3) Facilities Management logistics, moves and storage – Facilities Technicians will be responsible for all logistics and coordination of activities related to physical moves for offices and non-IT equipment.

What you'll get to do:

Review and authorize, within approved limits, invoices for material and services. Ensure that various weekly and monthly reports and documents are submitted on time and in a legible manner (e.g., Timesheets, On-Call activity reports and Expense Reports) Ensure that the Maintenance Request reports and the Facilities Management Program is kept current and up to date. Report the status of FM renovation projects that they are coordinating. Provide professional, friendly service to internal employees and sub-tenants (customers) at CCS locations. Assist customers in assessing facilities issues and problems and then work with the customer to resolve them. Return messages from internal or external customers, landlords, property managers and contacts in a timely manner and per corporate standards. Responsible for being on call on a 24/7 rotational basis to support the organization's need to protect its assets and include attendance at after-hours emergencies. Effectively prioritize routine service requests to best suit customer requirements while ensuring work is prompt, efficient, accurate, and within approved budget and schedule. Liaise with office, branch staff and sub-tenants to ensure work is completed satisfactorily. Correct defects or deficiencies in physical assets by directly repairing the problem or coordinating the repair with the appropriate trade person Considering cost efficiency, source and negotiate goods and services required to complete service requests. With a proactive approach, preventative maintenance, monitoring, and completing periodic inspections of CCS physical premises and assets are performed by generally accepted maintenance, safety, and security standards. As required, assist with office space reconfiguration, staff moves and physical renovations. Complete day-to-day maintenance and repair functions such as replacing light fixtures and ballasts, recycling, moving furniture, and performing general repairs. Plan and schedule FM branch and office space renovations. Coordinated and oversaw the services of contractors and tradespeople to carry out repairs and various work components for FM projects. Coordinate with the local branch manager or office manager to minimize repair work disruptions of FM projects and accommodate customer service during the project. Considering cost efficiency, source and negotiate goods and services required to complete FM renovation projects. Operate equipment safely and securely, as prescribed by Coast Capital Savings policy and by various regulatory agencies (e.g. WCB) Ensure all workplace hazards and hazardous materials policies and regulations are adhered to (e.g., WHMIS, Worksafe BC). In all FM projects and repair activities, ensure staff, customer, and public safety at all times.

Who are we looking for?

Minimum 4 years of FM or Trades. Job-related "hands-on" tradesperson and a self-starter who can work with minimal supervision. Necessary attributes for this position include good judgement and decision-making skills for resolving building maintenance and repair-related issues within a fast-paced, demanding environment. Must demonstrate patience and tact, maintaining a professional manner at all times. The ability to deal cooperatively and communicate effectively with people in various circumstances is required. High School Diploma plus completion of a Certificate Program (equivalent to one full year or 10 courses). Recognized training courses in technical skills and trades that apply to Facilities Management and Building Operations. A valid British Columbia Driver's License, possessing and maintaining a responsible and safe driving record. Broad construction or Facilities maintenance-related work experience - "Hands-on" general" st Self-starter who can work with minimal supervision Good judgement and decision-making skills for resolving maintenance and repair-related issues within a fast-paced, demanding environment. Must demonstrate patience and tact, maintaining a professional manner at all times. Must have the ability to deal cooperatively and communicate effectively with people in a wide variety of circumstances. Collaboration: Is seen as a team player and is cooperative; establishes candid, transparent, and productive relationships designed to solve problems, complete tasks/projects, and "get things done" efficiently and effectively. Planning/Organizing: Sets objectives/goals; accurately scopes out length /difficulty of tasks/projects; breaks down work into process steps; develops schedules and task assignments; identifies interdependencies. Member focus: Dedicated to meeting requirements of members; uses valid information to deliver products/services that meet the needs of members; member-centric mindset focused on the member experience and delivery of financial well-being

Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.  Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

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