House Attendant

4 weeks ago

Squamish, Canada Executive Hotels Full time

Hotel Overview: Executive Suites Hotel and Resort Squamish provides a choice of 111 Studio, One or Two Bedroom Hotel Suites that offer comfortable, mountain-influenced, condo-style accommodations with world-class amenities and scenic views.


First impressions are everything as a House Attendant with Executive Suites Hotel and Resort Squamish you will have the opportunity to create lasting memories for every Guest, ensuring Guest suites are comfortable, inviting and clean. The luxury our Guests experience will ensure their return.


Summary of Responsibilities:

Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:


  • Consistently offer professional, friendly and engaging service
  • Clean all Common Washrooms and Guest Common Areas to a 5-star standard
  • Sign in and out keys daily
  • Maintain proper usage of cleaning supplies and equipment in accordance to OHS and WCB Standards
  • Record all area cleaned
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Follow departmental policies and procedures and service standards
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Conduct Weekly and monthly Inventories
  • Stock Maids rooms and carts
  • Remove Garbage and recycling from Room attendants on the floors as directed
  • Attend to Conference activities, set up cleanliness as directed
  • Deliver requests for guests to suites
  • Clean and maintain office areas
  • Keep storage areas clean and maintained
  • Regular property security walk thru
  • Clean shower curtains, rags, dish cloths and tea towels
  • Other duties as assigned


Physical Aspects of Position:

Physical aspects of the position include but are not limited to the following:

* Constant standing and walking throughout shift

* Frequent lifting and carrying up to 30lbs

* Frequent kneeling, pushing, pulling, lifting

* Occasional ascending or descending ladders, stairs and ramps

* Must be physically capable of performing repetitive work

*Previous experience as a Room Attendant or in a position requiring some hard physical work and a high standard of guest/customer service * *Excellent communication and organizational skills * *Strong interpersonal and problem solving abilities * *Highly responsible & reliable * *Ability to work cohesively with fellow colleagues as part of a team * *Ability to work well unsupervised, at a fast pace while maintaining quality standards * *Ability to focus attention on guest needs, remaining calm and courteous at all times * *Impeccable grooming and presentation * *Completely fluent English language skills, both written and verbal * *Commitment to provide excellent service and exceed guests' expectations * * Must be available to work varying shifts, overtime, weekends and holidays * Visa Requirements: Must be legally eligible to work in Canada

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