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Dental Administrator/Treatment Coordinator

4 months ago

Edmonton, Canada Canadian Dental Services Full time

If you are looking for a great place to work and you have experience in the administrative side of the dental business, don’t look anymore, reach out to us because we are HIRING a Full-Time Dental Receptionist / Treatment Coordinator at Canadian Dental Services.

We believe in taking care of our team members. We offer a comprehensive benefits package, including:

  • Extended health care coverage (Massages, Choropractic, Mental Health Coverage) 
  • Extended dental coverage for you and your family
  • Long-term disability insurance
  • Uniform allowance ($350 per year)
  • Paid vacation time.

Responsibilities:

· Check the daily schedule for accuracy and opportunities.

· Optimizes Clinic appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow, and continuous patient contact

· Provide the clinic with administrative and practical support when requested.

· Establish and facilitate long-term patient relationships

· Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients.

· Accurately file patient information, seeing that records are stored securely and handled in compliance with privacy and security regulations.

· Manage recall and inactive patient system.

SKILLS AND QUALIFICATIONS:

· 2 years of previous dental administration and treatment coordination experience.

· Good interpersonal and verbal skills to maintain effective rapport with patients, dentists, other staff members, and community; a team player.

· Customer service or patient relations experience; conflict resolution experience.

· Able to adapt to and drive office policy improvements (office is constantly striving for improved customer care/service).

· Experience working with a dental software is required.

We look forward to hearing from you and welcome you to apply by submitting your resume for consideration. We thank you for your interest, but only candidates selected for an interview will be contacted.