Director, Inside Sales

2 weeks ago


Ottawa, Canada Jitterbit Full time

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

The Director, Inside Sales of SMB at Jitterbit is a fantastic opportunity for a dynamic leader passionate about sales and team success. In this fully remote role, you'll oversee the North America ISR sales team, guiding deal and personnel management to drive outstanding results.

We're looking for someone with at least 3 years of sales management experience and a stellar track record in sales, ranking in the top 5%-10% of their peers over at least 5 years. If you have a knack for capturing and expanding SMB accounts, you’ll thrive here.

Reporting to the Global VP of Customer Success, your main goal will be to surpass quotas by winning new SMB logos and expanding existing ones. You'll collaborate with talented Sales Development Representatives, Marketing, Partners, and Client Success Managers to uncover and execute upsell and cross-sell opportunities. Plus, you'll lead outbound lead generation efforts and work closely with the SDR, partner teams, and marketing on inbound opportunities.

Join us and be part of a team that’s driving growth and making an impact across the SMB market

Key Attributes for Success:

  • Successfully managed a sales team, and you can guide a SMB sales cycle from inception to close
  • Experience upselling, cross-selling new products/features into existing customer accounts, and coaching others on how to do the same with success
  • Have built a consistent and sustainable pipeline. You and your teams have consistently achieved quota
  • Adept at coaching how to conduct account research and can synthesize those findings into a strategic account plan
  • You pride yourself on preparation, attention to detail, and forecast accuracy.
  • You thrive on execution via a prescribed process
  • Experience with a modern sales “tech stack” including salesforce.com, Salesloft and ABM solutions or techniques
  • Seek to be coached rather than managed
  • Have a proven track record of success working in a team environment, meaning you coordinate executive and cross-functional resources. You can problem solve and know when to involve leadership in the execution of strategic/larger opportunities
Qualifications
  • B2B technology sales for 5+ years with significant experience in SMB and a track record of over-achievement against your assigned quotas. Your experience includes at least 3 years of sales management overseeing teams that sell into an existing customer base
  • Operate strategically and tactically without daily direction from a manager
  • Entrepreneurial spirit andthrive in a remote work environment
  • You compete to win but are smart enough to exit a losing situation and coach your team to do the same
  • Experience in a high-growth, fast-paced environment, which will enable you to quickly learn the Jitterbit sales methodology. Your first task will be a combination of learning the sales process, product positioning and value proposition, as well as a high-level understanding of Jitterbit technology
  • Naturally inquisitive and while perhaps the most difficult task, seek to understand and solve business problems
  • 4 year college degree or similar, demonstrable life skills
Additional Information

What You’ll Get:

  • Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
  • Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
  • Career development and mentorship
  • A flexible, remote-friendly company with personality and heart
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