Inside Sales Representative
7 months ago
**Inside Sales Representative**
We are seeking **Inside Sales Representative** for one of our clients in **Ottawa.** Our client is a leading provider of high-quality pipes, valves, fittings, and related products
serving various industries such as throughout British Columbia. With a commitment to
excellence and customer satisfaction, we aim to deliver innovative solutions that meet our
clients’ needs.
**Responsibilities**:
- Proactively reach out to existing and potential customers to generate sales leads and
opportunities.
representatives.
- Enter all necessary order information into the system for order picking and processing.
- Transcribe non-stock material in orders to material control for purchasing purposes.
- Resolve customer issues and problems by liaising with outside sales, accounting/credit
department, materials control, and warehouse to investigate and resolve issues, and
recommending improvements and corrective actions.
- Prepare sales and delivery quotations, communicate quotes and product specifications
to customers, and coordinate deliveries with warehouse personnel.
- Actively use selling techniques to increase sales through the promotion of
complementary and substitution products, and report on customer activity.
- Follow up on direct shipments from suppliers to customers to ensure order delivery and
billing are completed in a timely manner.
- Prepare documentation for customer returned material to stock and/or to the supplier.
- Remain current with industry trends and product knowledge to provide informed
recommendations to customers.
**Qualifications**:
- College Diploma in Sales/Marketing, Business Administration, or related industry
experience.
- Minimum 2 years’ experience in customer service/sales or warehouse environment,
preferably with progressive levels of responsibility in a related industry.
- Background knowledge in mechanical/industrial pipe and fittings, fire protection, and/or
general plumbing, would be an asset.
- Excellent verbal and written communication, interpersonal, negotiations, and problem
- solving skills.
- High degree of accuracy with attention to detail.
- Ability to maintain a high level of confidentiality.
- Ability to grasp and communicate the technical aspects of the company’s products.
- Possess an intermediate level of computer competency with Microsoft Word, Excel,
- Must be able to self-manage and prioritize goals with mínimal supervision.
If you are a results-driven individual with a passion for sales and customer satisfaction, we
**Job Types**: Full-time, Permanent
Pay: $65,000.00 per year
Schedule:
- Monday to Friday
- Morning shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail sales: 1 year (required)
- Inside sales: 3 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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