Inside Sales Representative

7 months ago


Ottawa, Canada Alliance Group & Staffing Full time

**Inside Sales Representative**

We are seeking **Inside Sales Representative** for one of our clients in **Ottawa.** Our client is a leading provider of high-quality pipes, valves, fittings, and related products

serving various industries such as throughout British Columbia. With a commitment to

excellence and customer satisfaction, we aim to deliver innovative solutions that meet our

clients’ needs.

**Responsibilities**:

- Proactively reach out to existing and potential customers to generate sales leads and

opportunities.

representatives.
- Enter all necessary order information into the system for order picking and processing.
- Transcribe non-stock material in orders to material control for purchasing purposes.
- Resolve customer issues and problems by liaising with outside sales, accounting/credit

department, materials control, and warehouse to investigate and resolve issues, and

recommending improvements and corrective actions.
- Prepare sales and delivery quotations, communicate quotes and product specifications

to customers, and coordinate deliveries with warehouse personnel.
- Actively use selling techniques to increase sales through the promotion of

complementary and substitution products, and report on customer activity.
- Follow up on direct shipments from suppliers to customers to ensure order delivery and

billing are completed in a timely manner.
- Prepare documentation for customer returned material to stock and/or to the supplier.
- Remain current with industry trends and product knowledge to provide informed

recommendations to customers.

**Qualifications**:

- College Diploma in Sales/Marketing, Business Administration, or related industry

experience.
- Minimum 2 years’ experience in customer service/sales or warehouse environment,

preferably with progressive levels of responsibility in a related industry.
- Background knowledge in mechanical/industrial pipe and fittings, fire protection, and/or

general plumbing, would be an asset.
- Excellent verbal and written communication, interpersonal, negotiations, and problem
- solving skills.
- High degree of accuracy with attention to detail.
- Ability to maintain a high level of confidentiality.
- Ability to grasp and communicate the technical aspects of the company’s products.
- Possess an intermediate level of computer competency with Microsoft Word, Excel,
- Must be able to self-manage and prioritize goals with mínimal supervision.

If you are a results-driven individual with a passion for sales and customer satisfaction, we

**Job Types**: Full-time, Permanent

Pay: $65,000.00 per year

Schedule:

- Monday to Friday
- Morning shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (required)
- Inside sales: 3 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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