Administrative Supervisor

4 weeks ago

Toronto, Canada CAMH Full time

Administrative Supervisor - Addictions Program Full‑time, permanent. Reporting to the Manager of COMPASS, the Administrative Supervisor will work collaboratively with service leadership to develop, implement, and maintain administrative systems and procedures. The role provides operational support and leads a team of administrative staff to ensure smooth and effective day‑to‑day operation of the Addictions Program. Responsibilities Monitor workflow and daily coverage, and utilization of administrative resources. Create and implement administrative schedules. Support and manage registration, referral and scheduling. Provide technical support to administrative staff. Supervise and delegate activities related to coordinating meetings and events. Facilitate meetings with the administrative team. Prepare presentations, documents and reports as required. Organize, implement and communicate new administrative processes that support the functioning of the Addictions Program. Understand and train new staff on the frontline roles of administrative staff. Cover frontline responsibilities during staffing shortages or gaps. Supervise administrative tasks of onboarding and off‑boarding staff, including recruitment, hiring, and staff supervision. Order supplies and manage space planning. Prepare and manage confidential information with discretion. Prepare complex confidential reports, design presentations and coordinate special administrative projects as requested. Act as a liaison with CAMH departments (Human Resources, Information Management, Purchasing, Finance) and external organizations. Maintain effective communication and collaboration with internal and external stakeholders. Resolve administrative and technical problems with scheduling system software and other computer applications (Microsoft Office, database platforms). Support a workplace that embraces diversity and encourages teamwork, complying with all applicable regulatory and legislative requirements. Will operate primarily at the Queen Street Site; evening work may be required. Job Requirements Bachelor's degree in nursing, psychology, social work, healthcare administration, or a related field. 2–3 years of experience in a healthcare setting. Proven ability to work with interprofessional teams. Excellent multitasking skills with the ability to work efficiently under minimal supervision. Attention to detail, particularly when working under high‑pressure situations and managing conflicting priorities. Appropriate business etiquette and sound judgment in handling confidential matters. Strong interpersonal, organizational, problem‑solving and customer‑service skills. Excellent writing and efficient minute‑taking skills. Advanced knowledge of office administration practices and proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Access, Publisher) and ICARE. Excellent written and verbal communication skills. Ability to work with diverse clients and staff; proficiency in a second language is an asset. Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is on a mission to change the way society thinks about and responds to mental illness, aiming to eliminate prejudice and discrimination and shape a world where mental illness is central to our health care system. #J-18808-Ljbffr

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