Senior Sales Engineer

Join to apply for the Senior Sales Engineer role at Instacart Get AI-powered advice on this job and more exclusive features. At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. We are a Flex First team. There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in‑person events. Learn more about our flexible approach to where we work. Overview As a Senior Sales Engineer at Instacart, you'll drive adoption of our products and services directly to the largest grocery retailers in North America. You’ll lead consultative, technical‑focused conversations with external and internal stakeholders, supporting new implementations and integrations. With your expertise, you'll guide customers through the sales cycle, providing both technical and product knowledge. Collaborating with cross‑functional teams will give you a holistic understanding of Instacart’s technical capabilities. Core to the role is defining and designing integrations with retailers to ensure successful adoption of our various solutions. Responsibilities Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services Prepare for and lead technical discussions with teams ranging from executive level business stakeholders to engineers/developers, with the ability to tailor relevant content for the wide range of audience Gain a deep understand of the ever‑changing Instacart eco‑system to successfully provide consultative services to partners and business stakeholders Continually build technical knowledge and capabilities by interfacing with Instacart’s product and engineering teams as you will represent both to customers and business teams Work directly with various Enterprise Solutions teams to ensure smooth handoff of implementation scope and plans to ensure successful implementations Learn internal processes and requirements to ensure these are accounted for during early stages of scoping Identify new opportunities from discussions with potential customers and market trends and provide feedback to Product teams to ensure we are building the right products for the market Create and maintain technical sales material to scale sales process Able to manage multiple work streams across multiple customers Minimum Qualifications 6+ years of previous working experience in a similar role Strong experiences selling technical products and solutioning/scoping integrations into client’s unique environments The ability to develop and own technical presentations and communications Excellent communication skills with the ability to balance complex technical concepts with business values Some travel required - up to 20%. Preferred Qualifications Proven experience developing and owning technical presentations and communications designed for stakeholders ranging from Executive‑level contacts to Implementation Engineers Experience collaborating closely with cross functional teams across Business Development, Engineering and Product Analyze, design and implement RESTful services and APIs within complex enterprise architectures Compensation and Benefits Instacart provides highly market‑competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $158,000—$175,000 CAD #J-18808-Ljbffr