Bilingual Customer Service Representative
4 weeks ago
Dynamic Tire Inc. - BILINGUAL CSR (French) Position Reporting to Customer Service Manager Summary/Objective We make and sell tires - lots of them. Dynamic Tire, leads Canada, USA and Mexico commercial activities for its parent company Sailun Tires Americas, an Asian based tire manufacturer established in 2002 and headquartered in Qingdao, China. The aim is to boost the tire industry outside of China and export their products across North America, Europe, Asia and Africa. North America is a stand-alone business unit within the global context. It is the largest priority market and the highest growth opportunity region for DTI / STA. The region has grown quickly and is poised for significant growth over the coming years. Our company is a global powerhouse in the tire industry that marries the factory operations' expert low-cost manufacturing, flexible production, engineering expertise and ingenuity, with North America's operational excellence and global customer base coupled with local market knowledge, value added and responsive customer programs, deep customer relationships and a western entrepreneurial spirit. Responsible for being on the "front line" of all customer service and ordering activities for Dynamic Tire Inc, covering all customer service and other related duties for Canada, including our French-Canadian customers. Essential Functions Responsible for placement and processing of orders, refunds or exchanges Diplomacy in satisfactorily resolving customer complaints via phone, email or fax Must respond to customer inquiries via phone, email or fax in a timely manner Responsible for handling customers in the Quebec region. Maintains and organizes clerical records and documents Provides feedback on efficiency of the customer service process Follow ups on new returns and or warranty requests May be required to assist and conduct inside sales Travel None Skills and Qualifications Teamwork, Interpersonal Skills, Following Direction, Flexibility/Adaptability, Stress Tolerance, Listening, Tactfulness, Positive Attitude, Approachable, Patience. Ability to write routine reports and correspondence. Ability to communicate clearly to customers both in writing and verbally. Sales/Persuasion, Customer Service Skills, Excellent Written and Verbal Skills, Good Judgment, Responsive to Customer's Needs, Perseverance. Required Education and Experience Bachelor's Degree and a minimum of 2 years of customer service experience dealing in a technical environment or equivalent combination of education and experience. Prior tire experience is considered an asset. Must be fluent in French and English.
-
Bilingual Customer Service Representative
2 weeks ago
Québec, Canada Vroom Logistique Inc Full timeA leading transportation services provider committed to delivering exceptional customer experiences. We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. **Responsibilities**: - Address inquiries related to transportation services, deliveries, and logistics - Handle and resolve customer...
-
Bilingual Customer Service Representative
4 days ago
Québec, Canada Remco Full timeGrow your career with Remco! A leader in the warehousing & distribution industry as a ** Bilingual Customer Service Representative **for our team in Montreal. The Customer Service Representative is the engine of Remco! Providing excellent customer service is essential in this position. A great opportunity to join an amazing team supporting customer...
-
Bilingual Customer Service Representative
4 weeks ago
Québec City, Canada Dynamic Tire Inc. Full timeDynamic Tire Inc. – BILINGUAL CSR (French)Position Reporting to Customer Service ManagerSummary/ObjectiveWe make and sell tires - lots of them. Dynamic Tire, leads Canada, USA and Mexico commercial activities for its parent company Sailun Tires Americas, an Asian based tire manufacturer established in 2002 and headquartered in Qingdao, China. The aim is to...
-
Bilingual Customer Service Representative
4 weeks ago
Québec City, Canada Dynamic Tire Inc. Full timeDynamic Tire Inc. – BILINGUAL CSR (French) Position Reporting to Customer Service Manager Summary/Objective We make and sell tires - lots of them. Dynamic Tire, leads Canada, USA and Mexico commercial activities for its parent company Sailun Tires Americas, an Asian based tire manufacturer established in 2002 and headquartered in Qingdao, China. The aim...
-
Québec, Canada bg i.t solutions inc. Full timeComputer Help Desk Customer Service Representative BG I.T SOLUTIONS INC. - **Job Type**: Full Time - **Company URL**: bgsolutions.ca - **Number of Positions**: 1 **Description**: ****** **bg i.t. solutions inc.** is committed to providing professional advice and services to our clients in a language they understand. Working from our office in Ottawa and...
-
Bilingual Customer Service Representative
6 days ago
Québec, Canada Health Loyalty Canada Inc. Full timeHealth Loyalty® provides “The Technology that Drives Life Science Marketing”. For almost 40 years, our teams in Toronto, Montreal, and Miami, have been providing software and service solutions that enable the life science industry to manage interactions with stakeholders; improve sales and marketing processes; and identify opportunities for future...
-
Bilingual Sales Support Representative
2 weeks ago
Québec, Canada Vault Credit Corporation Full timeReady for a new challenge? Vault Credit is currently seeking a Bilingual Sales Support Representative to join a growing, dynamic, and exceptional team at our Montreal office! **Who we are**: Vault is a non-bank private lending company offering a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted...
-
Customer Service Representative
2 weeks ago
Québec, Canada Duo Display Canada Full timeConseiller du service à la clientèle - Environnement de travail multiculturel et dynamique. Duo Display est un leader mondial en stand d’exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que membre du l’équipe du service à la clientèle, vous avez en charge...
-
Québec, Canada NeoCafe Marques International Brands Inc Full timeVous êtes passionnée par le service client et désirez avoir un impact direct sur le succès d’une compagnie? Ce poste est possiblement pour vous! Le/la représentant/e du service à la clientèle assurera la coordination de l’ensemble des activités du service à la clientèle de l’entreprise en s’assurant que celle-ci rencontre ses objectifs....
-
Bilingual Service Representative, Data Entry
6 days ago
Québec, Canada BMO Financial Group Full time105-119-129 rue St-Jacques O Montreal Quebec,H2Y 1L6 Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business,...
