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Sale Support Coordinator

25 minutes ago


Canada Nanuk Cases Full time

NANUK 's mission is to protect, organize, and transport the goods that matter most to people, providing peace of mind to live in all colors. Our vision is to develop a global brand of equipment protection and to commit to continuous improvement for our people, users, and the planet. We offer customized products and a variety of complementary services to customers in Canada and abroad. WHY JOIN THE NANUK TEAM? Temporary full-time position (40 hours/week) 17-month contract with the possibility of permanence Hybrid telework policy (3 days in-office after training) Opportunities for career advancement and development Group insurance after 6 months Pension plan after 6 months Virtual health program Years of Service Recognition Program Paid corporate events 4 weeks of vacation after one year Unlimited coffee and hot chocolate On-site fitness center Culture of collaboration and teamwork Commitment to equity, diversity, and inclusion Open access employment program encouraging applications from women, Indigenous peoples, visible minorities, and persons with disabilities Positive work environment Award-winning employer at the 2024 STIQ Awards and Les Moulins Chamber of Commerce and Industry POSITION OVERVIEW Coordinate sales efforts with team members and other departments Prepare and finalize important documents and procedures Provide product training via various platforms Respond to customer complaints and support after-sales service Assist with onboarding new clients Organize sales team events Manage custom order projects and client follow-ups Organize and analyze financial and non-financial data, prepare reports Qualify prospects Perform related tasks as needed IDEAL CANDIDATE Bilingual in French (intermediate) and English (advanced), with 90% of communication in English 3-5 years of experience in administration or customer service Strong multitasking, prioritization, and time management skills Ability to create and deliver tailored presentations Team-oriented with dedication Organized, responsible, with problem-solving skills Excellent communication skills Comfortable with uncertainty and ambiguity Approachable and customer-focused Self-controlled and adaptable Proficient in Office suite (advanced Excel and PowerPoint) Experience with CRM systems (asset) Experience with Microsoft Business Central (asset) Sales or marketing certification (asset) Flexible and available for events Join NANUK and be part of a passionate team where each day offers new opportunities for growth and fun. NANUK Cases are proudly made in Canada, ensuring top-tier manufacturing standards and quality control. #J-18808-Ljbffr