Principal Consultant, Solution Delivery

3 months ago

Quebec City metropolitan community, Canada Vitech Systems Group Full time

At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG.

We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security.


Overview:


Principal Consultant, Solution Delivery


Location: Remote, Canada


As a Principal Solution Delivery Consultant at Vitech, you'll be at the heart of our mission, leading project delivery teams and guiding our clients through transformative changes using Vitech's cutting-edge products and methodologies.

In this role, you'll be a key leader, helping teams turn client needs into powerful solutions with the Vitech platform. You'll leverage your deep understanding of both Vitech products and client businesses to drive success.

Your ability to connect with clients, demonstrate empathy, and guide them through the process using our Product-First approach is crucial to creating satisfied customers and ensuring our shared success.


What You'll Do:

  • Lead the Implementation of Vitech Products: You’ll guide client delivery project teams from start to finish, analyzing requirements, helping estimate the delivery timelines and ensuring that the customer receives the most business value from the Vitech product-first driven solutions.
  • Collaborate & Innovate: Work closely with our Product team to bring new features to life that add real value for our clients.
  • Be the Bridge: Help translate client business needs into solutions that align with our platform, setting the stage for success from the very beginning.
  • Mentor & Empower: Share your knowledge with agile teams, helping them grow and succeed in learning the business and delivering top-notch solutions.
  • Champion Best Practices: Make sure that the project’s configurations and architecture are set up for smooth upgrades and future success.
  • Drive Success: You’ll be accountable for delivering results that meet client needs and align with our Product-First philosophy.


What We're Looking For:

  • Industry Expertise: You know the ins and outs of retirement and/or insurance industries and how to match our products to client needs.
  • Problem-Solver: You’re great at identifying gaps and turning them into opportunities for innovation.
  • Agile Methodology Expert: You have solid experience with Agile delivery methodologies and can guide teams through the process with ease.
  • Clear Communicator: You can convey complex ideas simply and effectively, ensuring everyone is on the same page.
  • Curiosity & Empathy: You ask the right questions, listen closely, and always strive to understand the bigger picture.


Bonus Points:

  • SaaS Experience: You’ve worked with SaaS products before and understand the unique challenges and opportunities they present.
  • SAFe: You’re familiar with industry-standard SDLC methodologies and the SAFe Agile framework.
  • Tool Savvy: Experience with Project Management and Change Management tools like Jira is a plus.
  • Educational Background: A degree in Business, Engineering, or Computer Science is preferred.
  • Bilingual in French


Join Us at Vitech

At Vitech, we believe that diversity fuels innovation, and we’re committed to creating an inclusive workplace where everyone can thrive. We’re an Equal Opportunity Employer and welcome all qualified applicants regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status.

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