![B.E.S.T. Recruiting Consultants Ltd.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
1 month ago
Our client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise.
Job Responsibilities/Tasks:
- Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within Tarion timelines.
- Obtain Signoff on all completed work orders from the trades, servicemen and homeowners.
- Answer all incoming calls and correspondence and arrange for appropriate replies. If necessary you will co-ordinate efforts with other departments;
- Maintain customer care calendars as required.
- Track the completion of deficiencies and produce necessary reports.
- First point of contact for Customer queries
- with various departments on obtaining information on drawings.
- administrative duties and/or special projects as assigned.
- Review Tarion portal daily and print off all items reported per Lot.
- Create CCP’s - Certificate of Completion and Possession and Warranty Certificate ( CCP /WC) for each Lot at your allocated sites.
- Scheduling all trades and service appointments for our purchaser’s 30 Day, 1 Year, and 2 Year reports and other appointments to ensure completion of warranty work within Tarion timelines.
- Send out 30 Day, 1 Year, and 2 Year trade work orders.
- Follow-up with the homeowner for completions for service requests and other customer care matters.
- Track the completion of deficiencies/conciliations and produce necessary reports.
- Customer site visits providing escalation support.
- Other tasks as required in relation to customer service duties.
Qualifications
- Tarion Warranty Services experience is a strong asset.
- Knowledge/experience in the low/high-rise new home construction industry.
- Strong understanding of standard industry terminology, specifications, and general practices.
- Strong communication and customer service skills
- Ability to problem solve and conflict resolution skills.
- Newstar experience is an asset
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada Frew Energy Limited Full timeRole Summary Reporting to the Internal Operations Director, the CSR Specialist’s responsibility is to strategically lead and manage key operational support to ensure operational resilience, a high level of service integrity and seamless continuity, including during the absence of frontline managers. Duties and Responsibilities Supervise the daily...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada Frew Energy Limited Full timeRole Summary Reporting to the Internal Operations Director, the CSR Specialist’s responsibility is to strategically lead and manage key operational support to ensure operational resilience, a high level of service integrity and seamless continuity, including during the absence of frontline managers. Duties and Responsibilities Supervise the daily...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada Frew Energy Limited Full timeRole SummaryReporting to the Internal Operations Director, the CSR Specialist’s responsibility is to strategically lead and manage key operational support to ensure operational resilience, a high level of service integrity and seamless continuity, including during the absence of frontline managers.Duties and Responsibilities Supervise the daily operations...
-
Customer Service
3 weeks ago
Richmond Hill, Canada eToronto Tickets Full timeSales Associate, Ticket Order Delivery Specialist, IT Support & social media coordinator (Facebook, Instagram, Google my business). In this position, you will have a diverse range of tasks and responsibilities that we here have all developed over time in a hands-on teamwork atmosphere. We are secondary market Ticket Brokers selling concert, sports, and...
-
Sales and Customer Service Specialist
2 weeks ago
Richmond Hill, Canada eToronto Tickets Full timeeToronto Tickets is a leading ticket brokerage company in Richmond Hill, ON. Our mission is to be the top source for the ultimate Toronto experience by connecting our clients with tickets to sporting events, concerts, theatrical plays, and operas. We are proud members of the Canadian Ticket Broker Association (CTBA) and the National Association of Ticket...
-
Bilingual Customer Service Specialist
2 weeks ago
Richmond Hill, Canada Hunter National Recruitment Full time_**Bilingual (ENG/FR) Customer Service Specialist**_ - **Onsite/Hybrid**: - **Monday to Friday 8 am to 5 pm**: - **Permanent Full Time**: - **Benfits, 3 weeks vacation** **Responsibilities include** - Answering inboud calls ( individually approx 10 per day) - Collaborate internally & externally with various stakeholders to ensure all required information...
-
Customer Service Specialist
5 days ago
Richmond Hill, Ontario, Canada Frew Energy Limited Full timeRole Summary: Reporting to the Internal Operations Director, the CSR Specialist is responsible for strategically leading and managing key operational support to ensure operational resilience, a high level of service integrity, and seamless continuity, including during the absence of frontline managers.
-
Customer Success Specialist
3 weeks ago
Richmond Hill, Canada BookJane Full timeThe purpose of this role is to be responsible for the overall client success and satisfaction with the services from BookJane and the growth of our existing clients. **The Customer Success Specialist, through regular and professional engagement with all facility levels of our clients, ensures that our clients are achieving the desired results from the...
-
Customs Specialist
5 days ago
Richmond Hill, Ontario, Canada Pantos Logistics Canada Inc. Full timeJob descriptionCompany SummaryPantos Logistics Canada Inc. provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company's expertise includes custom brokerage, production, storage, and in-bound/out-bound via various modes of transport,...
-
Customer Service Specialist
3 weeks ago
Richmond, Canada Salmon's Transfer Ltd Full time**Primary Purpose**: A Customer Experience Specialist will act as a liaison, provide product/services information, answer questions, schedule onsite estimate appointments, and resolve any emerging problems that our customers might face with accuracy and efficiency. Must be organized, efficient, persuasive and have practical problem-solving skills. You will...
-
Customer Service Specialist
5 days ago
Richmond Hill, Ontario, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise. Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within Tarion timelines. Maintain...
-
Customer Service Specialist
3 weeks ago
Richmond, Canada The World of Kidtropolis Full timeTHE WORLD OF KIDTROPOLIS is an interactive indoor pretend City that provides our guests with an exceptional play experience. THE WORLD OF KIDTROPOLIS provides children, families, school groups, community groups and caregivers a safe, unique and very realistic educational environment which allows kids to do what comes naturally to them: role-playing! As the...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise. Job Responsibilities/Tasks: Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise.Job Responsibilities/Tasks: Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise. Job Responsibilities/Tasks: Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise. Job Responsibilities/Tasks: Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise. Job Responsibilities/Tasks: Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within...
-
Customer Service Specialist
1 month ago
Richmond Hill, Canada B.E.S.T. Recruiting Consultants Ltd. Full timeOur client is a Residential Builder who has been building for over 30 years. They are looking to bring in a Customer Service Coordinator with a great attitude and a mixture of low and high rise. Job Responsibilities/Tasks: Scheduling all trades and service appointments for our purchasers and other appointments to ensure completion of warranty work within...
-
Customer Service Specialist
3 weeks ago
Richmond, Canada Marina's Swim School Full time_Administrative Assistant/Office Manager _ **We are currently searching for an individual who is enthusiastic, performance-driven and has a strong desire to work in a dynamic, fast-paced environment. Applicants must hold extraordinary customer service skills, thrive on dealing with customers daily, and be able to add value to our member's...
-
Cashier & Customer Experience Specialist
2 weeks ago
Richmond Hill, Canada Cosmo Music Full timeOur Cashiers are responsible for maintaining a friendly, welcoming environment, assisting customers at the point of purchase, and ensuring an excellent customer experience all around. As a trusted team member, when not assisting customers with their final purchase, you may be asked to ensure that products are fully stocked within the atrium and that retail...