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Sales and Customer Service Specialist

3 months ago

Richmond Hill, Canada eToronto Tickets Full time

eToronto Tickets is a leading ticket brokerage company in Richmond Hill, ON. Our mission is to be the top source for the ultimate Toronto experience by connecting our clients with tickets to sporting events, concerts, theatrical plays, and operas. We are proud
members of the Canadian Ticket Broker Association (CTBA) and the National Association of Ticket Brokers (NATB), ensuring we provide honest and reliable service to the industry and fans. With over 15 years of experience, we have established strong relationships
with local and national suppliers, allowing us to offer the best prices and the largest inventory of tickets.

**Role Description**
This is a full-time on-site role for a Sales Specialist in Richmond Hill, ON. As a Sales Specialist, you will be responsible for day-to-day tasks such as communication and customer service with clients, ticket sales, making purchase orders and invoices, ticket
delivery, training and development in sales techniques, and social media outreach. You will maintain and grow our client base, ensure excellent customer satisfaction, and drive sales performance.

**Qualifications**
- Quick to Learn
- Flexible and Adaptable
- Strong communication skills
- Excellent customer service skills
- Sales experience
- Social Media experience
- Strong negotiation skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
- Highly organized and detail-oriented
- Bachelor's degree in Business, Marketing, or a related field

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-06-24
Expected start date: 2024-07-02