UX Writer

2 weeks ago


Toronto, Canada Procom Full time
UX Writer On behalf of our client in the Banking Sector, PROCOM is looking for a UX Writer. UX Writer - Job Description
Collaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategy
Manage the UX Writing and Content Design projects you are assigned
Obtain competitive experience evaluations and customer data to establish benchmarks for content strategy and design
Make recommendations on requirements for projects and contribute to project scoping and planning
Collaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiences
Provide relevant and considered content strategy and write clear, accurate and compelling user interface content
Align to all content governance systems, workflows, and standards including brand style, tone, and voice guidelines, to write and design in accordance with bank's design system
Present UX Writing and Content Design concepts in collaboration with fellow designers
Coordinate copy translation, approval documentation and final delivery of MCD artifact
Contribute to the development of the Digital Customer Experience team's culture
UX Writer - Mandatory Skills
3+ years' experience as a User Experience (UX) Writer (NOT Copywriting, marketing, or Branding)
Understanding of interactive design, usability principles and how content strategy contributes to user experience
Understanding of Human-Centered Design and related design disciplines (i.e. Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility)
Expert writing, editing & proofreading skills
Collaborative, inclusive, team player
Ability to adapt and operate within a highly dynamic and cross functional business
Change management and resourcefulness
Relationship building skills
Strong aptitude for digital technologies
Organization and attention to detail
Writing samples in a strong portfolio demonstrating a range of User Experience (UX) Writing abilities
UX Writer- Preferred Skills
Experience in a design-related discipline (i.e. Industrial, User-Centered, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)
Experience with financial digital products
Script writing & Video production
Content Strategy Experience
Knowledge of online marketing, advertising & other interactive experiences
Degree in writing or design
UX Writer - Assignment Start Date ASAP – 12 months to start UX Writer - Assignment Location Toronto, ON – Work Onsite
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