UX Designer/Writer

Found in: Talent CA 2 C2 - 6 days ago

Toronto, Canada CB Canada Full time

Senior UX Designer/Writer

On behalf of our client in the Banking Sector, PROCOM is looking for a Senior UX Designer/Writer.

Senior UX Designer/Writer – Job Description

  • As a User Experience (UX) Writer and Content Designer, you are a key member of the design team

  • Write the words our customers read and interact with

  • Collaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategy

  • Manage the UX Writing and Content Design projects you are assigned

  • Obtain competitive experience evaluations and customer data to establish benchmarks for content strategy and design

  • Make recommendations on requirements for projects and contribute to project scoping and planning

  • Collaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiences

  • Provide relevant and considered content strategy and write clear, accurate and compelling user interface content

  • Align to all content governance systems, workflows, and standards including brand style, tone and voice guidelines, to write and design in accordance with design system

  • Present UX Writing and Content Design concepts in collaboration with fellow designers

  • Coordinate copy translation, approval documentation and final delivery of MCD artifact

  • Contribute to the development of the Digital Customer Experience team's culture

Senior UX Designer/Writer – Mandatory Skills

  • Experience as UX writer/designer

  • Understanding of interactive design, usability principles and how content strategy contributes to user experience

  • Understanding of Human-Centred Design and related design disciplines (i.e., Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility)

  • Expert writing, editing & proofreading skills

  • Collaborative, inclusive, team player

  • Ability to adapt and operate within a highly dynamic and cross functional business

  • Organization and attention to detail

Senior UX Designer/Writer - Nice to Have Skills

  • Experience in a design-related discipline (i.e., Industrial, User-Centred, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)

  • Experience with financial digital products

  • Content Strategy Experience

  • Knowledge of online marketing, advertising & other interactive experiences

Senior UX Designer/Writer - Assignment Start Date

ASAP – 6 months to start

Senior UX Designer/Writer - Assignment Location

Toronto, ON - Work Hybrid

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