Customer Marketing Manager
2 weeks ago
Join a rapidly growing global SaaS company leading the way in AI-powered IT and service automation solutions. Our platform helps organizations work smarter, automate support functions, and simplify complex workflows—serving thousands of customers across more than 100 countries. We’re looking for a Customer Marketing Manager to own and execute programs that enhance engagement, deepen customer relationships, and drive measurable business impact. In this role, you’ll build data-driven strategies across the entire customer lifecycle—boosting adoption, loyalty, and advocacy while uncovering opportunities for growth and expansion. What You’ll Do Develop and execute multi-channel marketing programs that drive engagement, adoption, and retention across the customer journey. Analyze customer data and behavioral insights to identify trends, opportunities, and potential risks. Partner with revenue and success teams to design targeted campaigns that promote upsell, cross-sell, and expansion opportunities. Segment audiences based on usage, engagement, and value metrics to create tailored communication journeys. Lead customer advocacy initiatives, capturing stories, testimonials, and case studies to amplify customer success. Manage programs to enhance brand visibility on review platforms and industry forums. Plan and execute customer webinars, workshops, and community events to strengthen relationships and share product value. Run ongoing A/B testing and performance optimization to improve engagement and conversion rates. Track and report on campaign performance, outcomes, and ROI using analytics and automation tools. Why Join Us Be part of a global technology company transforming how enterprises deliver digital services through AI and automation. Take ownership of impactful customer programs that directly influence retention and growth. Work in a flexible hybrid environment that values creativity, innovation, and collaboration. Competitive compensation package, including performance-based incentives and professional growth opportunities. Join a passionate, global team where the customer truly comes first. Job Requirements: 3+ years of experience in Customer Marketing, Lifecycle Marketing, or B2B SaaS Marketing roles. Strong analytical and data‑driven mindset with the ability to turn insights into actionable strategies. Hands‑on experience with marketing automation, email marketing, and webinar programs. Excellent written and verbal communication skills with the ability to craft clear, engaging, and customer‑centric messaging. Collaborative, results‑oriented, and comfortable working in a fast‑paced global tech environment. Experience with CRM and automation platforms (Salesforce or similar tools preferred). Bachelor’s degree in Marketing, Business, Communications, or a related field. #J-18808-Ljbffr
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Marketing Project Manager
3 weeks ago
Toronto, Canada Protocol Sports Marketing Full timePosition: Project Manager - Marketing Company: Protocol Sports Marketing Ltd. (Part of the Protocol Group) Location: Toronto, ON PROTOCOL SPORTS MARKETING LTD., a well-established, international sports media rights distribution company, is looking to add a motivated and tenacious self-starter to its fast-expanding team. We are a growing company working in...
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Marketing Project Manager
6 days ago
Toronto, Canada Protocol Sports Marketing Full timeCompany: Protocol Sports Marketing Ltd. (Part of the Protocol Group) Location: Toronto, ON PROTOCOL SPORTS MARKETING LTD., a well-established, international sports media rights distribution company, is looking to add a motivated and tenacious self-starter to its fast-expanding team. We are a growing company working in midtown Toronto looking for a Project...
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Marketing Project Manager
4 weeks ago
Toronto, Canada Protocol Sports Marketing Full timeCompany: Protocol Sports Marketing Ltd. (Part of the Protocol Group) Location: Toronto, ON PROTOCOL SPORTS MARKETING LTD., a well-established, international sports media rights distribution company, is looking to add a motivated and tenacious self-starter to its fast-expanding team. We are a growing company working in midtown Toronto looking for a Project...
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Customer Marketing Manager
2 weeks ago
Toronto, Canada Introhive Full time**About Introhive** Introhive is an AI-powered SaaS platform designed to help organizations realize the full value of their relationships and underutilized data across their business to increase revenues, employee productivity and to improve customer experience management. We’ve grown a lot since we began our journey in 2012, but our core mission remains...
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Customer Marketing Manager
4 weeks ago
Toronto, Canada SysAid Full timeSysAid is a global leader in AI‑powered IT Service Management, helping organisations automate IT support and improve productivity. We’re looking for a passionate and results‑driven Customer Marketing Manager who will take ownership of programs that make an impact across every stage of the customer lifecycle. Responsibilities Develop and execute...
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marketing project manager
4 weeks ago
Toronto, Canada Protocol Sports Marketing Full timeMarketing Project Manager – Protocol Sports Marketing Protocol Sports Marketing is hiring a Marketing Project Manager to oversee events, communication strategies, and marketing operations in North York, Ontario, Canada. Responsibilities Develop all kinds of events for publicity, fundraising and information purposes. Develop, evaluate, and implement...
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Senior Project Manager
3 weeks ago
Toronto, Canada Candybox Marketing Full timeAbout Candybox Candybox Marketing is an award‑winning, full‑service digital marketing agency with a studio in Oakville, ON. We specialize in CRO, SEO, PPC, Web Design + Development, Branding, Social Media and Multimedia. Listed on Canada’s Fastest Growing Companies 7 years in a row. Certified as a Great Place to Work (2021‑2025). We make the web...
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Senior Project Manager
3 weeks ago
Toronto, Canada Candybox Marketing Full timeAbout Candybox Candybox Marketing is an award‑winning, full‑service digital marketing agency with a studio in Oakville, ON. We specialize in CRO, SEO, PPC, Web Design + Development, Branding, Social Media and Multimedia. Listed on Canada’s Fastest Growing Companies 7 years in a row. Certified as a Great Place to Work (2021‑2025). We make the web...
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Customer Marketing Manager
7 days ago
Toronto, Canada Molson Coors Brewing Company Full time**Requisition ID**:31389 **A Career in Beer and Beyond**: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. **We are Talent Brewers with our...
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Enterprise Regional Sales Manager
7 days ago
Toronto, Canada Radware Bot Manager Full timeEnterprise Regional Sales Manager - Toronto - (24000029) **What is the job**: - Prospect for new accounts across all verticals of Financial, Ecommerce, EDU, Gaming and Enterprise - Farm the regional base of active customers - up-selling and cross-selling. - Manage accounts to maintain a strong relationship with Radware and to keep them constantly appraised...
