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Account Executive

2 months ago

Canada CrewSnap Full time

Company Overview:

CrewSnap is a very early stage AI-native software company changing the way recruiting and staffing companies operate. While we’re very early in our journey today, we believe that we are well positioned to disrupt the industry with new technology and ways of doing business. Put simply, we have a big mountain to climb right in front of us, but the views from the peak are well worth the climb. 


Job Summary:  

We're seeking a dynamic, self-motivated sales professional to be our first sales hire. You'll play a crucial role in establishing our sales process, driving revenue growth, and shaping our customer success strategy. If you like to wear multiple hats, dig into new problems, and be a part of a big vision, this position is for you. 


Key Responsibilities:


Outbound Sales Strategy and Execution

  • Develop and implement effective outbound sales strategies
  • Create and maintain a pipeline of qualified leads
  • Conduct thorough research on potential clients and their industries
  • Craft personalized pitches and value propositions for each prospect


Cold Outreach

  • Conduct cold calls to potential clients, effectively communicating the value proposition
  • Develop and execute email campaigns for lead generation
  • Utilize social selling techniques on platforms like LinkedIn
  • Track and analyze the effectiveness of different outreach methods


Sales Cycle Management

  • Guide prospects through the entire sales funnel, from initial contact to closed deal
  • Conduct product demonstrations and presentations
  • Negotiate contracts and close deals
  • Develop and maintain relationships with key decision-makers


Product Feedback Collection

  • Gather detailed feedback from customers and prospects about product features and usability
  • Identify common pain points and feature requests
  • Collaborate with the product team to prioritize improvements based on customer feedback
  • Conduct regular check-ins with customers to assess satisfaction and gather ongoing feedback


Customer Success Initiatives

  • Develop and implement onboarding processes for new customers
  • Create and maintain customer success metrics and KPIs
  • Proactively identify at-risk accounts and develop retention strategies
  • Identify upsell and cross-sell opportunities within existing customer base


Cross-Functional Collaboration

  • Work closely with the product team to align sales strategies with product roadmap
  • Collaborate with marketing to develop effective sales collateral and messaging
  • Provide insights to the leadership team on market trends and competitive landscape
  • Participate in product strategy discussions, offering sales perspective


Sales Operations and Reporting

  • Implement and maintain CRM system, ensuring accurate and up-to-date records
  • Develop sales forecasts and pipeline reports
  • Create and refine sales processes and playbooks
  • Analyze sales metrics to continuously improve performance
  • Keeps teams informed of key metrics


Compensation and Position Details:

  • Position to start as a full-time contractor, later to convert to full-time employee
  • $40k - $50k base - USD
  • OTE of $125k USD
  • 15% commission on all deals sold