Customer Success Advisor
5 days ago
Senior Customer Success Advisor – Oracle Location: Preferred hub locations: Denver, Chicago, Nashville, Austin, Boston, Toronto (Canada). This flex role requires selected candidates to work in office 2–3 days each week. Travel: Approximately 25%. Role Overview The Customer Success (CS) Presales team supports the Direct Sales Organization in maximizing Annual Recurring Revenue (ARR) while ensuring a smooth path to successful implementation led by the CS Delivery organization. As an individual contributor, you will partner with prospects’ C‑level leaders and Oracle partners to provide product, implementation, and industry thought leadership. Key Responsibilities Support Sales, Solution Consultants, and Delivery resources across presales engagements. Articulate SuiteSuccess methodology and position its value to prospects and internal teams. Translate customer processes and objectives into accurate scope, estimates, SKUs, and Statements of Work. Deliver tailored solution presentations and value propositions to executive and operational stakeholders. Manage objections, scope alignment, risks, and deal handoffs. Maintain accurate documentation throughout deal cycles. Provide knowledge transfer to Delivery teams to support implementation success. Build and deepen industry acumen in CPG and Manufacturing. Contribute to industry‑specific content, competitive insights, and CS thought leadership. Expand functional understanding across additional NetSuite modules. Collaborate with CS Vertical Leads, Delivery Leads, and Solution Architects. Participate in CS process improvement initiatives and share best‑practice insights. Preferred Qualifications Bachelor’s degree in Business, Accounting, Computer Science, Engineering, or related field. 4–7 years of consulting, implementation, or project management experience in technology. 2–4 years of hands‑on NetSuite or comparable ERP implementation experience. Strong communication, influencing, and customer‑facing presentation skills. Ability to proactively identify challenges and propose solutions. Demonstrated collaboration and cross‑functional partnership. Ability to manage competing priorities across multiple deals. Flexibility for remote / hybrid work environments. Travel up to 25%. Benefits Medical, dental, and vision insurance (including expert medical opinion). Short‑term disability, long‑term disability, life and AD&D insurance. Supplemental life insurance for Employee/Spouse/Child. Health care and dependent care Flexible Spending Accounts. Pre‑tax commuter and parking benefits. 401(k) Savings and Investment Plan with company match. Paid time off and flexible vacation for salaried employees. 11 paid holidays and paid sick leave (72 hours on date of hire). Paid parental leave and adoption assistance. Employee Stock Purchase Plan and equity participation. Financial planning and group legal services. Voluntary benefits including auto, homeowner, and pet insurance. Career Level & Employment Type Career Level: IC3 | Vacancy Type: Replacement Position | Employment Type: Full‑time | Job Function: Consulting | Industries: IT Services and IT Consulting. Equal Opportunity Statement Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. #J-18808-Ljbffr
-
Manager, Advisor Success
2 weeks ago
Toronto, Canada Purpose Advisor Solutions Full timeCompany Description **Purpose Unlimited** is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose...
-
Customer Success Advisor
1 week ago
Toronto, Canada Oracle Full timeNOTE THE FOLLOWING PRIOR TO APPLYING: The following Oracle US Hub locations are STRONGLY PREFERRED: Denver, Chicago, Nashville, Austen, Boston as well as Toronto hub in Canada This is a flex role with selected candidates IN OFFICE 2-3 days each week Travel is approximately 25% Role Overview The Customer Success (CS) Presales team supports the Direct Sales...
-
Customer Success Advisor
6 days ago
Toronto, Canada Lone Wolf Technologies Full timeAs a Customer Success Advisor at Lone Wolf, you will be a key advocate for our customers, ensuring their success and satisfaction with our products and services. You will build strong relationships, provide guidance, and serve as a trusted partner to help our clients achieve their goals. If you're a customer-centric professional with a passion for delivering...
-
Customer Success Advisor
2 weeks ago
Toronto, Canada American Express Full timeAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new...
-
Bilingual Customer Success Advisor
1 week ago
Toronto, Canada Pepco Corp Full timeJoining Pepco would mean being part of a team with a strong entrepreneurial spirit that values team spirit, honesty, communication, and family. If these values resonate with you, we encourage you to keep reading! We’re hiring a Customer Success Advisor to join our Operations team under the guidance of the Customer Success Manager. What's in it for...
-
NetSuite Senior Customer Success Advisor
2 weeks ago
Toronto, Canada Oracle Full timeNetSuite Senior Customer Success Advisor Join to apply for the NetSuite Senior Customer Success Advisor role at Oracle 1 day ago Be among the first 25 applicants The following Oracle US Hub locations are STRONGLY PREFERRED: Denver, Chicago, Nashville, Austen, Boston as well as Toronto hub in Canada This is a flex role with selected candidates IN OFFICE 2-3...
-
Customer Success Manager
6 days ago
Toronto, Canada Swoop Full time**Location**: Toronto (Hybrid: 3 days per week in office) **About Swoop** Swoop for Advisors focuses on supporting Accountants, Bookkeepers and Financial Directors to easily identify ways for their clients to save, invest and grow. Advisors can utilize Swoop's technology, specialist funding teams and customer success team to source the best funding...
-
Customer Success Manager
2 weeks ago
Toronto, Canada Riverside Full timeCustomer Success Manager For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal. But how many of us truly understand the effort that goes on behind the scenes? At Riverside we built an AI‑powered platform that helps content creators, podcasters, marketers, and more at...
-
Customer Success Associate
2 weeks ago
Toronto, Canada Intelex Technologies Full time**Position Overview** This is an exciting and challenging customer advocacy opportunity in a software environment. We are looking for a Customer Success Associate who is adept at building lasting relationships and finding elegant solutions to complex problems. As a Customer Success Associate you will be responsible for the loyalty and retention of a...
-
Customer Success Manager
1 week ago
Toronto, Canada Riverside Full timeDescription For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. That’s exactly why we built an AI‑powered platform that helps content creators,...
