Business Process, Analyst

2 weeks ago

Toronto, Canada Bell Full time

Get AI-powered advice on this job and more exclusive features. Dome Productions is North America’s leading production and transmission facilities provider. Dome is unique in its business approach and integrates its primary units of Mobile Production, Host Broadcaster and Media Services, and Transmission services under one corporate umbrella. Dome’s resume includes work with major worldwide broadcasters, leagues, production companies, government parties and other content creators, with a major emphasis on sports, eSports, and entertainment. We provide a supportive and inclusive community where all team members can succeed, and through our commitment to environmental, social and governance initiatives you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. Key Responsibilities Assess and analyze existing workflows to identify inefficiencies, redundancies, and opportunities for automation or AI implementation. Document business processes using standardized tools and frameworks (e.g. Visio). Collaborate with business and technical teams to gather requirements and translate them into clear, actionable process documentation. Design and propose workflow improvements, incorporating AI tools where beneficial. Evaluate opportunities for automation across production, crewing, and administrative processes (scheduling, timesheets, expense tracking, equipment management). Implement workflow automation tools to streamline repetitive tasks and improve accuracy. Evaluate and recommend AI and automation technologies that align with business goals and integrate seamlessly into existing systems. Support implementation and change management, ensuring smooth adoption of new workflows and technologies. Monitor KPIs and process metrics to evaluate the impact of implemented changes and continuously drive improvement. Stay up to date on emerging AI, automation, and process management trends to identify new opportunities for innovation. Critical Qualifications Bachelor’s degree in Business Administration, Computer Science, Operations Management or a related field. 3–5 years of experience in business process analysis, workflow improvement, or operations optimization. Experience with AI or workflow automation tools, project management systems, and digital collaboration platforms. Proven ability to deliver measurable improvements in efficiency, accuracy, or customer satisfaction. Excellent communication and stakeholder management skills. Ability to translate business needs into technical requirements. Strong analytical skills, attention to detail, and ability to translate operational challenges into automated solutions. Proficiency in process mapping and documentation tools. Understanding of AI concepts (machine learning, NLP, automation, data analytics) and their practical business applications. Interest in sports and other live events is an asset. Adequate knowledge of French is required for positions in Quebec. Position Details Location: Canada, Ontario, TorontoJob Type: ManagementJob Status: Regular – Full TimeWork Arrangement: Hybrid (minimum 3 days per week in a Dome office)Application Deadline: 12/10/2025 How to Apply Please apply directly online to be considered for this role. Applications through email will not be accepted. #J-18808-Ljbffr

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