Current jobs related to Business Process Lead: Workforce Projects - Toronto - Home Depot of Canada Inc.

  • Business Process Lead: Workforce Projects

    4 months ago

    Toronto, Canada The Home Depot Canada Full time

    **Position Purpose**: **Position Responsibilities**: - Lead and implement broad-scale workforce projects - develop and maintain project management materials (scoping document, project milestones, work breakdown structures, status reports, project dashboards, etc..) and collaborate with stakeholders to drive project delivery - Lead stakeholder meetings and...

  • Project Manager, Scheduling

    5 months ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties** - Reports to Director, Scheduling & Workforce Optimization - Develop and manage complex project plans (defining plans with clear objectives and timelines) - Lead multiple work streams across clinical programs (including content development to ensure sustained momentum) with support from Director - Define process maps / flows for new...

  • Business Process Improvement Lead

    3 weeks ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Analyst to join our team at QA Consultants Inc. as a Workforce Management Specialist. In this role, you will be responsible for the selection, configuration, and implementation of an advanced scheduling application to support the unique scheduling and workforce management needs of our...

  • Business Process Improvement Lead

    3 weeks ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Analyst to join our team at QA Consultants Inc. as a Workforce Management Specialist. In this role, you will be responsible for the selection, configuration, and implementation of an advanced scheduling application to support the unique scheduling and workforce management needs of our...

  • Lead Business Process Analyst

    1 month ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    Senior Business Process AnalystContract Duration: 9 MonthsWork location: Remote (Occasional Travel)As a Senior Business Process Analyst specializing in Scheduling, you will take charge of the selection, configuration, and deployment of a sophisticated scheduling application. This tool will cater to the specific scheduling and workforce management...

  • Workforce Security Team Lead

    3 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 178238 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose** **What will you do in this role?** - Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. - Leads the...

  • Workforce Lead

    4 days ago

    Toronto, Canada TouchBistro Full time

    **Your Day-to-Day** - Develop and implement workforce plans to ensure adequate staffing levels to meet service level agreements (SLAs) and business objectives for billing, retention, loyalty, technical support, and pro technical teams - Create and maintain shift schedules for a 24/7 call centre operation, ensuring adequate coverage during all service hours,...

  • Strategic Business Partner, Extended Workforce

    3 months ago

    Toronto, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience in management consulting, operations, or business strategy, or 8 years of experience with an advanced degree. - 8 years of experience in program/project management, with experience leading initiatives within the extended workforce domain or a related...

  • Business Process Improvement Lead

    3 weeks ago

    Toronto, Ontario, Canada City of Toronto Full time

    Job SummaryWe are seeking a highly experienced and visionary leader to drive a high-profile transformation program that enhances service delivery and improves employee experience across the City of Toronto.Key ResponsibilitiesProvide strategic direction, leadership, and operational support for the evolution, integration, implementation, and service delivery...

  • Senior Business Analyst

    2 weeks ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at QA Consultants Inc. as a Senior Business Analyst - Workforce Management Expert. In this role, you will be responsible for the selection, configuration, and implementation of an advanced scheduling application to support the unique scheduling and workforce management...

  • Senior Business Analyst

    2 weeks ago

    Toronto, Ontario, Canada QA Consultants Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at QA Consultants Inc. as a Senior Business Analyst - Workforce Management Expert. In this role, you will be responsible for the selection, configuration, and implementation of an advanced scheduling application to support the unique scheduling and workforce management...

  • Senior Business Analyst

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our Global HR team. As a key member of our team, you will play a critical role in the successful implementation of our Workforce Time & Attendance system.Key ResponsibilitiesCollaborate with stakeholders to gather and document business requirements for the Workforce Time &...

  • Senior Business Analyst

    2 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst to join our Global HR team. As a key member of our team, you will play a critical role in the successful implementation of our Workforce Time & Attendance system.Key ResponsibilitiesCollaborate with stakeholders to gather and document business requirements for the Workforce Time &...

  • Senior Consultant, Workforce Planning Specialist

    2 weeks ago

    Toronto, Ontario, Canada Metrolinx Full time

    About the RoleMetrolinx is a leading transportation agency in the Greater Golden Horseshoe region, connecting communities through its GO Transit and UP Express services, as well as the PRESTO fare payment system. We are committed to building a better future for our customers and stakeholders through innovative and sustainable transportation solutions.Job...

  • Senior Consultant, Workforce Planning Specialist

    2 weeks ago

    Toronto, Ontario, Canada Metrolinx Full time

    About the RoleMetrolinx is a leading transportation agency in the Greater Golden Horseshoe region, connecting communities through its GO Transit and UP Express services, as well as the PRESTO fare payment system. We are committed to building a better future for our customers and stakeholders through innovative and sustainable transportation solutions.Job...

  • Workforce Management Director

    17 hours ago

    Old Toronto, Ontario, Canada Jobber Full time

    About This OpportunityWe're seeking a seasoned professional to lead our Customer Success organization's workforce management and planning efforts. As the Director of Workforce Management and Customer Success Planning, you will be responsible for forecasting labour requirements, managing staff schedules, and optimizing team performance.Key...

  • Workforce Management Director

    15 hours ago

    Old Toronto, Ontario, Canada Jobber Full time

    About This OpportunityWe're seeking a seasoned professional to lead our Customer Success organization's workforce management and planning efforts. As the Director of Workforce Management and Customer Success Planning, you will be responsible for forecasting labour requirements, managing staff schedules, and optimizing team performance.Key...

  • Strategic Workforce Development Lead

    3 weeks ago

    Toronto, Ontario, Canada BMO Financial Group Full time $68,000 - $126,000

    About the RoleAs a key member of our team at BMO Financial Group, you will play a critical role in driving business results through expert talent acquisition and management strategies.Key ResponsibilitiesDevelop and Implement Talent Acquisition Strategies: Collaborate with internal and external stakeholders to design, develop, and implement effective talent...

  • Strategic Workforce Development Lead

    3 weeks ago

    Toronto, Ontario, Canada BMO Financial Group Full time $68,000 - $126,000

    About the RoleAs a key member of our team at BMO Financial Group, you will play a critical role in driving business results through expert talent acquisition and management strategies.Key ResponsibilitiesDevelop and Implement Talent Acquisition Strategies: Collaborate with internal and external stakeholders to design, develop, and implement effective talent...

  • Workforce Planning Manager

    4 months ago

    Toronto, Canada Take-Two Interactive Software, Inc. Full time

    **Who We Are**: Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming...

Business Process Lead: Workforce Projects

4 months ago

Toronto, Canada Home Depot of Canada Inc. Full time

Position Purpose:
The Business Process Lead will lead strategic projects to drive continuous improvement and support key operational processes for retail workforce management and analytics within the Canadian division. The successful candidate will demonstrate competency in business analysis, product management, problem solving, project management, process mapping and managing stakeholder expectations. The candidate will be required to coordinate with internal and external partners to analyze business needs and provide insights and recommendation on process improvement opportunities and industry trends in retail operations.
Position Responsibilities:

  • Lead and implement broad-scale workforce projects - develop and maintain project management materials (scoping document, project milestones, work breakdown structures, status reports, project dashboards, etc..) and collaborate with stakeholders to drive project delivery
  • Lead stakeholder meetings and communicates strategy and priorities to achieve team’s objectives and goals to stakeholders
  • Collaborate with internal / external stakeholder to develop IT solutions using best in class technologies and manage key phases of the project management lifecycle (e.g., design, UAT, pilot launch) Validates current processes, aligns stakeholders on future state processes and creates user stories with business stakeholders, UX and IT partners
  • Present complex concepts by creating effective visualizations that drive insights and recommendations to influence business partners and senior leaders
  • Create engaging stories through interactive dashboards with data visualization tools like Tableau, bringing key performance indicators (KPIs) to life
  • Design, build and maintain ETL workflows to support critical business operations
  • Develop and implement change management strategies with cross functional partners to drive successful project rollout and adoption


Experience/Knowledge Required:

  • Background in either Industrial Engineering, Business,Finance Math, Computer Science or similar
  • At least 4 years experience in a similar project lead role
  • Demonstrated ability to tackle business problems that are ambiguous in nature
  • Strong project management skills, with the ability to successfully manage multiple tasks concurrently
  • Strong analytical skills with demonstrated experience with business intelligence reporting tools (Tableau preferred) and data analytics workflows (Python, SQL, BigQuery, SAS, Alteryx)
  • Must be comfortable operating independently and marshaling resources to get things done
  • Excellent facilitator who can drive engagement within their team and among stakeholders
  • Experience with implementing change management techniques and familiar with best practices
  • Passionate about their self-improvement and career development
  • Demonstrated ability to lead full lifecycle product development in an agile environment.
  • An enthusiastic team player who values engaging and collaborating with the broader team and fostering a positive organizational culture.
  • Strong communication skills, with experience presenting to senior leadership teams.
  • Excellent computer skills with proficiency in Microsoft Excel, Access, Visio, JIRA and Power Point
  • Strong work ethic and sense of responsibility and confidentiality
  • Bilingual (English/French) an asset