Dispatch Manager

3 months ago

Oakville, Canada Pivotal Integrated HR Solutions Full time

Dispatch Manager

Our client, located in Oakville is currently searching for a Dispatch Manager to join their team.This position will report into the Director of Transportation


Responsibilities:

  • Communicate with drivers (both Company and Owner Operators) daily regarding issues, schedules, dispatch instructions, etc.
  • Set up custom entries, PARS and PAPS, set up ACE and ACI trips, deal with any issues through Customs web portals.
  • Determining the best routes and order of pick-ups & deliveries.
  • Ensure trip profitability of Dispatch assignments
  • Knowledge of Use of Load Link and Booking freight
  • Complete Productivity Reports as required
  • •Quote rates to customer as required.
  • Maintain High Safety Standards by using knowledge of DOT, MTO regulations, Hours of Service, E-logs
  • Work to utilize Fleet Assets to maximum capacity and revenue through contact with other carriers and load brokers
  • Build strong relationships with customers & carriers and company’s 3PL group.
  • Communicate service issues as required and develop solutions.
  • Monitor driver performance and report any deficiencies to Management for disciplinary action;
  • Monitor daily logs and hours of work of drivers to ensure compliance.
  • Order entry and daily tracking
  • Ongoing carrier sourcing
  • Update Freight Logix Daily
  • Assist with driver recruitment


Skills and Qualifications:

  • 5+ years’ experience in a Dispatcher environment
  • 5+ years’ experience in procuring freight through Load link and outside contacts.
  • 5+ years’ experience in dealing with carriers and negotiating pricing.
  • Well versed in Microsoft Office, Excel, etc.
  • Above average organizational skills
  • Knowledge of Highway Traffic Act
  • Exposure to Accellos/Freight Logix technology platforms desirable, knowledge of use of Custom portals, High Jump, Fleet Complete tracking, E-logs
  • Self-starter who thrives in a fast-paced environment
  • Ability to work with minimal supervision
  • Ability to be calm and professional in a busy environment.
  • Able to communicate in a professional, concise & respectful manner.

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